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Unreasonable use of force

Was physical force used against a consumer by a member of staff, another consumer or by any other person (or was this alleged or suspected)?
Was there rough handling of a consumer in the delivery of care (or was this alleged or suspected)?
Was a consumer physically attacked or assaulted (or was this alleged or suspected)?
Was the use of force reasonable in the context of providing care?
For example, gently touching a consumer to attract their attention, to guide them or to comfort them if they are distressed.
Was the contact reasonable in the circumstances (such as pushing a consumer out of the way of danger)?
Did the incident cause (or could it reasonably have been expected to have caused) a consumer physical or psychological injury or discomfort that requires medical treatment to resolve?
Did the incident cause (or could it reasonably have been expected to have caused) a consumer physical or psychological injury or discomfort that requires psychological treatment to resolve?
Are there reasonable grounds to report the incident to the police?

Not reportable

Based on the information you have provided it appears that your incident is not a reportable incident under the SIRS.

However this incident, like all incidents, should be managed using your service’s Incident Management System, or IMS.

It is important that your IMS is able to record incidents in a way that allows you to identify patterns of incidents that may reflect an ongoing risk or systemic issue.

For more information, please refer to the Effective incident management systems: Best practice Guidance.


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Priority 1 reportable incident

Based on the information you have provided it appears that this incident is an Unreasonable use of force – Priority 1 reportable incident.

Priority 1 reportable incidents must be reported to the Aged Care Quality and Safety Commission within 24 hours of you becoming aware of the incident.

You must report the incident through the My Aged Care Provider Portal.

Go to My Aged Care Provider Portal


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Priority 2 reportable incident

Based on the information you have provided it appears that this incident is an Unreasonable use of force – Priority 2 reportable incident.

Priority 2 reportable incidents that occurred on or after 1 October 2021 must be reported to the Aged Care Quality and Safety Commission within 30 days of you becoming aware of the incident.

You must report the incident through the My Aged Care Provider Portal.


Go to My Aged Care Provider Portal


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Changed
Friday, 1 October 2021 - 8:34am