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Welcome to 'Your role in the SIRS'

A guide to incident management for aged care leaders and workers
Please choose your role and service type below to see content relevant to you.
Information about
Working in

The Serious Incident Response Scheme (SIRS) is an initiative to reduce the risk of abuse and neglect of older Australians in aged care. 

Under the SIRS, approved providers of aged care have responsibilities to:

  • manage and prevent incidents
  • apply learnings from incidents to drive continuous improvement
  • notify the Aged Care Quality and Safety Commission (the Commission) of reportable incidents and report to police where there are reasonable grounds to do so.

Managing an aged care service

As a manager in an aged care service, this means you must:

  • ensure you have an effective Incident Management System (IMS) in place
  • ensure workers are trained in using your IMS
  • record incidents using your service’s Incident Management System and report incidents to external bodies as necessary
  • make changes based on incident reports to improve safety in your service.

 

Working directly with consumers

As somebody working directly with aged care consumers, this means you must: 

  • understand how your service’s incident management system works
  • help make sure that everybody is safe when an incident happens
  • record incidents using your service’s Incident Management System and report incidents to external bodies as necessary, according to your duties.

 

Preparing for incident management – your safety culture

When an incident happens – responding, recording and reporting

After the incident – continuous improvement

Disclaimer

The information contained throughout 'Your Role In' is intended to provide you with general guidance; however, it is your responsibility to be aware of your legislative requirements.