Education and training

This goal planning document is a support tool for providers to plan how they will improve dining and consumer choice.

This fact sheet outlines how residential aged care staff, including cooks, chefs, food service staff and care staff, can create an enjoyable dining experience to support residents to take pleasure in, and consume, their meals.

This fact sheet outlines how providers can create an enjoyable dining experience for residents in aged care to support their consumption of meals, reduce risks of malnutrition and dehydration, and to meet the Aged Care Quality Standards.

This poster for aged care staff sets out the 8 facts you need to know about the residents you support to:

• ensure residents receive nutritious and appealing meals they can eat
• notice early warning signs of decreased appetite and/or weight loss
• act early to prevent malnutrition.

This poster is a guide for aged care staff about get to know residents so you can support them to have meaningful meal time experiences.

This poster is a guide for aged care staff about how to get the dining experience right for residents.

This fact sheet for residential aged care providers provides a list of tips to ensure residents in aged care services enjoy their mealtime experience.

Between November and December 2020 the Commission audited a sample of approved providers across Australia to assess their understanding of their refunding obligations and the Liquidity Standard.

In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.