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Guides & Handbooks

Resource Type
Guides & Handbooks

Practical guidance to support COVID-19 outbreak management planning and preparation in residential aged care facilities

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Resource Type
Brochures & Posters
Guides & Handbooks

To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. The storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content and are relevant to all providers and consumers, their families and representatives across the aged care sector. 

Advance Care Planning – Don’t Leave it Too Late 

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Resource Type
Brochures & Posters
Guides & Handbooks

To support the aged care sector, the Commission has developed a range of storyboards that are designed to illustrate key behaviours and priority issues. Storyboards are particularly helpful in supporting people whose English or literacy levels may be a barrier when it comes to accessing content relevant to all providers and consumers, their families and representatives across the aged care sector. 

Person Centred Care – Know Me Well resources

Image of Person Centred Care Explained storyboard - cartoon

Resource Type
Brochures & Posters
Guides & Handbooks

To support the aged care sector during the COVID-19 pandemic, the Commission is developing a range of new storyboards that are designed to illustrate key behaviours and priority issues.

COVID-19 storyboards image

Resource Type
Guides & Handbooks

These translated guides will help you understand what to expect if someone has COVID-19 in your residential aged care service, including that a number of changes will take place. These changes will be made very quickly. You might be anxious when these changes take place but the aim is to keep you safe.

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Resource Type
Guides & Handbooks

COVID-19 is an infection that can be more serious for some older people. The Commission has developed a range of resources to help consumers understand their options on staying safe, keeping in touch with loved ones and keeping fit and active.

These translated guides provide useful information on how to stay safe in a time of COVID-19.

Image of the cover of 'How to stay safe guide'

Resource Type
Fact sheets
Guides & Handbooks

The advice in this resource has been prepared by the Aged Care Quality and Safety Commission’s Chief Clinical Advisor Dr Melanie Wroth, to support residential aged care services across Australia in preparing for and responding to a COVID-19 outbreak, complementing the earlier version that was for Victorian providers. The advice is informed by the Commission’s involvement in monitoring and supporting providers to identify and mitigate pandemic-related risks, including managing an outbreak in their service, and the lessons learned from these experiences.

picture of cover of 'Are you alert and ready' document

Resource Type
Brochures & Posters
Guides & Handbooks

COVID-19 is a new infection that can be more serious for some older people. The Commission has developed a range of resources to help consumers understand their options on staying safe, keeping in touch with loved ones and keeping fit and active.

There are also resources that help explain what to expect in the event of a COVID-19 outbreak in an aged care setting. 

Hard copies of the A3 Poster and A4 guides can be ordered via the online Order Form.

Covid-19 Consumer resources

Resource Type
Guides & Handbooks

This advice has been prepared by the Aged Care Quality and Safety Commission’s Chief Clinical Advisor Dr Melanie Wroth, to support home services delivering aged care in Victoria in preparing for and responding to a COVID-19 outbreak.

The advice is informed by the Commission’s national involvement in monitoring and supporting providers to identify and mitigate pandemic-related risks, including managing continued delivery of services in ways that reduce the risk of COVID-19 infection and transmission, and ensuring appropriate infection control practices are used by home care staff.

Are you alert and ready - Home Care Services cover image

Resource Type
Fact sheets
Guides & Handbooks

The advice in this resource has been prepared by the Aged Care Quality and Safety Commission’s Chief Clinical Advisor Dr Melanie Wroth, to support residential aged care services in Victoria in preparing for and responding to a COVID-19 outbreak. The advice is informed by the Commission’s involvement in monitoring and supporting providers to identify and mitigate pandemic-related risks, including managing an outbreak in their service, and the lessons learned from these experiences.

picture of cover of 'Are you alert and ready' document