Guides

This document responds to questions put to the Commission at the ‘Aged care sector reforms – current status and what’s next?’ webinar held on 15 December 2022. The information is current as at 15 May 2023.

This A4 resource explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

On 1 December 2022, the Serious Incident Response Scheme (SIRS) was extended from residential aged care to include home care and flexible aged care depvered in a home or community setting.

This fact sheet for home services care recipients explains what the SIRS is, what is expected of providers, what a SIRS reportable incident is and how to seek help if needed.

This guide for workers provides a quick introduction to the new Code of Conduct for Aged Care (the Code). It includes a weblink and QR code to find out more on the Aged Care Quality and Safety Commission’s website.

This resource is available in 25 different languages including: Arabic, Simplified Chinese, Traditional Chinese, Croatian, Dari, Dinka, Farsi, French, Greek, Hindi, Indonesian, Italian, Khmer, Korean, Kurdish, Pashto, Punjabi, Somali, Spanish, Tagalog, Tamil, Thai, Turkish, Urdu, and Vietnamese.

This guidance document is intended to assist approved providers in the correct completion of a Notification Form.

_{This checklist highlights the suite of support materials available to assist approved providers to understand their obligations under the Code of Conduct for Aged Care (the Code).}

This guide for consumers and their families provides a quick introduction to the new Code of Conduct for Aged Care (the Code). It includes contact information for concerns and complaints and where to go for more information.

This resource is available in 25 different languages including: Arabic, Armenian, Traditional Chinese, Simplified Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.
 

This resource for aged care consumers is a guide to the Code of Conduct for Aged Care (the Code).

This document contains responses to questions asked during our Code of Conduct for Aged Care webinars.