Guides

The Commission has developed a number of resources to help aged care consumers understand what dignity of risk is and what actions you should expect from your provider. The dignity of risk is another way of saying you have the right to live the life you choose.

We have developed a number of resources to help aged care consumers understand what open-disclosure is and what action you should expect from your provider when something goes wrong with your care.

The poster and video will support you in understanding person-centred care.

This provider frequently asked questions responds to questions to the Commission about use of the psychotropic self-assessment tool in residential aged care services.

This guidance gives providers practical tips when making reports about serious incidents through the My Aged Care Provider Portal.

This guidance provides information for providers on the problem solving model supports the key elements of an effective incident management system.

The Commission has developed a package of resources to help consumers understand the new restrictive practices requirements.

This user guide relates to the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.

This guide is for facilitators to deliver case-based learning to improve antibiotic use for urinary tract infections in aged care services.