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Updated
28 March 2023
Video,

This webinar explored the early lessons and emerging trends since the extension of the Serious Incident Response Scheme (SIRS) to home services on 1 December 2022. The discussion focused on the importance of quality reporting and shared insights learned since 1 December 2022.
 

 

Early lessons learned from SIRS in home services image

15 March 2023
Video,

This video explains the purpose and importance of the Prudential Standards. It outlines the responsibilities of aged care providers in managing refundable deposits and what they need to do to comply. It also discusses the consequences of not complying plus additional resources that can help.

Wheel clockwise from top left: yellow with icon: money symbol with two arrows in a circle for liquidity; aqua with book icon for records; orange with people icon for governance; and blue icon: paper and calculator for disclosure

6 March 2023
Video,

This video introduces the provider governance obligations introduced on 1 December 2022

Screenshot with the words "Aged care reforms" in big letters. From Provider governance - provider responsibilities 1 December 2022 video

6 March 2023
Video,

This video introduces the provider governance obligations introduced on 1 December 2022

Screenshot with the words "Aged care reforms" in big letters. From Provider governance - provider responsibilities 1 December 2022 video

24 January 2023
Video,

This video is to give consumers, their representatives and families an overview of the Code of Conduct in Aged Care. It describes the behaviour expected of aged care providers, their governing persons (e.g. board members and Chief Executive Officers) and aged care workers. It describes how providers and the people who provide your care must behave and treat you.
 

Opening screen - Code of Conduct for Aged Care – introductory video for providers and workers video

24 January 2023
Video,

This video introduces the Code of Conduct for Aged Care (the Code) to aged care workers and approved aged care providers.

 

Opening screen - Code of Conduct for Aged Care – introductory video for providers and workers

24 January 2023
Video,

This video provides important information about sedative medications. It promotes quality and appropriate use of sedatives in residential aged care services in Australia, in particular antipsychotics and benzodiazepines. It also explains some of the impacts and side effects that should be considered when using these medications, and highlights the importance of informed consent.

A young woman and an elderly woman sitting at a table and smiling

24 January 2023
Video,

This short animation video provides a helpful explanation of what dignity of risk is and a brief overview of what you should expect from your provider.

2 ladies talking with empty chat bubbles on a light orange background

24 January 2023
Video,

This video provides a helpful explanation about what open disclosure is and what aged care consumers can expect during the process.

2 people talking an aged women and a younger man with blank conversation bubbles on a pink background

24 January 2023
Video,

This video explains what person-centred care means and how you can work with your provider to achieve it. 

man inside a circle on top of 4 houses

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