Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
Disclaimer: The new Aged Care Act 2024 and Aged Care Rules 2025 apply from 1 November 2025. We are finalising current draft guidance and other materials about the new Act. While we complete updates, providers are advised to refer to the incoming aged care laws for any required clarification of their new or changed obligations and legal responsibilities.
Our latest Regulatory Bulletin explains what we consider and how we issue an infringement notice to a provider or person that has not complied with their aged care obligations, what is included and how to respond if you receive a notice from us.
Regulatory Bulletin RB2024-25 Infringement notices (PDF 454.71 KB)
*some complaints closed may have been
received in previous months
