Our latest Regulatory Bulletin explains what we consider and how we issue an infringement notice to a provider or person that has not complied with their aged care obligations, what is included and how to respond if you receive a notice from us.
Disclaimer: Aged care laws in Australia have now changed. The Aged Care Act 2024 and Aged Care Rules 2025 now apply. We're completing updates to this page to align with the new laws. Providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
Our latest Regulatory Bulletin explains what we consider and how we issue an infringement notice to a provider or person that has not complied with their aged care obligations, what is included and how to respond if you receive a notice from us.
*some complaints closed may have been
received in previous months