The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.
Make a complaint
Read about the Serious Incident Response Scheme, which helps prevent abuse and neglect in aged care.
Read out about the safeguards providers must follow when caring for people with behaviours of concern.
*some complaints closed may have beenreceived in previous months
*Data is for Jan 2025