Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Commission webinars

Please check this page regularly for:

updated information and registration links to attend upcoming webinars

links to the webinar recordings, together with Q&As that could not be addressed in the live webinars due to time constraints.

Upcoming webinars

Associated providers

Join us for a webinar to find out what it means to be an associated provider under the new Aged Care Act.

Hosted by the Department of Health, Disability and Ageing, this webinar is for individuals and organisations that deliver government-funded aged care services on behalf of registered providers.

Wednesday 10 December, 2:00 pm to 3:00 pm (AEDT).

You will be able to submit questions before and during the webinar.

Presenters

  • Chair: Robert Day | First Assistant Secretary, Quality Assurance Division | Department of Health, Disability and Ageing
  • Simon Christopher | Director, Regulatory Strategy | Department of Health, Disability and Ageing
  • Sarah Kelly | Registrar, Assistant Commissioner Registrar | Aged Care Quality and Safety Commission
  • Kristian Wynn | Director, Regulatory Strategy | Aged Care Quality and Safety Commission

Watch the department's video to learn more about associated providers.

Register for this webinar

Employing overseas workers

The Department of Home Affairs and Ageing Australia are hosting a webinar to help providers navigate visa options and requirements for hiring overseas workers.

Tuesday 9 December, 12:00 pm to 1:00 pm (AEDT).

The webinar will cover:

  • the Aged Care Industry Labour Agreement (ACILA)
  • a case study of an ACILA user
  • skilled visas for other aged care occupations
  • resources.

Register for this webinar

Previous webinars

Watch previous webinars and access webinar Q&As and presentations.

2025

2024

  • 19 November 2024: Workforce responsibilities – the key to delivering a great aged care experience - recording
  • 15 October 2024: Trust is built in drops and lost in buckets – Why Open Disclosure Matters - recording
  • 25 September 2024: Governing for Reform: How partnering with older people can add value to your organisation - recording
  • 17 September 2024: Sector Performance Reporting: Joining the dots to detect risk and prevent harm – recording
  • 4 September 2024: Governing for reform: The role of governing bodies in the new era of aged care - recording
  • 20 August 2024: Co-designing aged care with Consumer Advisory Bodies - recording
  • 7 August 2024: Governing for reform: Harnessing risk management to achieve better outcomes in aged care - recording
  • 16 July 2024: A new regulatory strategy for aged care - recording and presentation slides
  • 19 June 2024: Governing for reform: Changing values and culture - a person-centred approach to quality care - recording
  • 18 June 2024: Provider regulation – accountability driving performance - recording
  • 21 May 2024: Getting complaints right - recording
  • 25 March 2024: Restrictive Practices – myth busting part 2 – recording and presentation slides
  • 19 March 2024: Quarterly Sector Performance Report – recording and presentation slides
  • 6 March 2024: Governing for Reform: The importance of leadership and culture in engaging the aged care workforce - recording
  • 26 February 2024: Restrictive Practices - recording and presentation slides
  • 22 February 2024: Dementia: food, nutrition and dining - recording and presentation slides
  • 6 February 2024: Supporting sector readiness for the new strengthened Aged Care Quality Standards - recording and presentation slides

2023

2022

Food, dining and nutrition

Reform webinar Q&As

Aged care sector reforms – current status and what's next?

Strengthening provider governance

Serious Incident Response Scheme (SIRS) for home services

Code of Conduct for Aged Care

Introduction to aged care sector reforms – a regulatory perspective

2021

2020

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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples. 

Aboriginal and Torres Strait Islander readers are advised that content on this website may contain images of deceased persons.