The new Aged Care Act 2024 puts older people first. Find out what you need to know if you’re working or thinking about working in the aged care sector.

Learn about the role of aged care workers and responsible persons and their obligations.

The Aged Care Code of Conduct sets out how aged care providers, workers and responsible persons must behave and treat people to ensure safe, quality care. Find out more, including how we address concerns about workers. 

Aged care workers play a vital role in keeping older people safe, healthy and well. Your wellbeing matters too. You have a right to a safe, healthy, respectful and inclusive work environment.

Learn about notifying reportable incidents under the Serious Incident Response Scheme.

It’s okay to raise a concern about aged care and this can be done anonymously. Complaints and feedback help improve the quality and safety of aged care.

An important way we learn about issues and wrongdoing in aged care is when people share information with us. Whistleblower protections are a key part of the Aged Care Act 2024. Find out about your rights and protections.

The Statement of Rights outlines the rights older people have when accessing aged care services. The Statement of Principles guides how the aged care system should work, putting the safety and wellbeing of older people first.

Find out how the strengthened Aged Care Quality Standards ensure that older people receive safe, high-quality care. Access our resources to help workers understand and meet their obligations.

Learn how you can contribute to an enjoyable food and dining experience that improves the health, wellbeing and quality of life for older people in your care. 

Find information and resources to help you provide quality, culturally safe aged care for First Nations older people.

Working in aged care offers variety, personal growth and the chance to make a difference to the lives of others.

Explore our resources for workers in aged care.

Discover our online learning modules and workshops to support you in your important role in the delivery of safe and quality care.