If you’re concerned about the care you or someone else receives from an Australian Government-funded aged care service, you can make a complaint.

We want to know when we don't get it right. We welcome all feedback and pledge to use it to improve our work.

We're here to answer your questions or concerns about aged care. You can contact us via online form, email, phone or post.

Find out how to make an FOI request for information on complaints you've made to us or about a service provider.

Explore the services available to support your needs, including interpreters.

Use our online form to request a Commission representative to speak or appear at your event or meeting.

Find out how to report suspicious behaviour, and discover what we do and don't investigate.

Find out how you can make a media request.