The Commission is the primary point of contact for the quality and safety of aged care services.
We monitor and assess providers so they meet their responsibilities and obligations, and we hold them to account if they fail to meet them.
You can contact us to request information, submit feedback, a concern or a complaint.
We work with providers, consumers and their representatives to resolve concerns and complaints.
You can access a wide selection of consumer and provider resources to help you understand the work we do.
Aged Care Quality and Safety Commission
GPO Box 9819, in your capital city
Translation, accessibility and other support
Please visit our Translation and other support page for details on translation services and accessibility support.
Freedom of Information enquiries
For any requests under the Freedom of Information Act 1982 or enquiries about information, we publish under the Information Publication Scheme visit Access to information or email firstname.lastname@example.org.
We consider speaker requests from external organisations. If you would like to request a Commission representative to participate in your meeting or event, please complete the online form.