You can make an enquiry or raise a concern with the Aged Care Quality and Safety Commission. You can get in touch with us by phone, email or by mail. We will respond during the business hours of 9 am to 5 pm (AEST) Monday to Friday.
Serious Incident Response Scheme
If you have an enquiry specifically about the Serious Incident Response Scheme (SIRS), go to our SIRS page.
Aged Care Quality and Safety Commission
GPO Box 9819, in your capital city
Translation, accessibility and other support
Please visit our Translation and other support page for details on translation services and accessibility support.
Freedom of Information enquiries
For any requests under the Freedom of Information Act 1982 or enquiries about information we publish under the Information Publication Scheme visit Access to information or email firstname.lastname@example.org.
You can follow us on our social media channels: