Some of our decisions are reviewable decisions. You can ask us to reconsider the following types of reviewable decisions related to provider registration:
- initial registration decisions including registration categories and approved residential care home
- renewal of registration including registration categories
- approval of residential care homes
- variation to registration
- suspension or revocation (cancellation) of registration
- conditions imposed on registration including determinations relating to the governance conditions.
Once you’ve downloaded and completed the form, you must submit it to us within 28 days of us notifying you of our original decision.
To download the form, please visit the Applications, request and notifications page.
For information on how to complete the form, see the guidance.
We must make a reconsideration decision within 90 days of receiving your reconsideration request. The reconsideration decision will be either to:
- affirm the reviewable decision
- vary the reviewable decision
- set aside the reviewable decision and substitute a new decision.
Withdrawing your request for reconsideration
If you’ve made a request for us to reconsider a reviewable decision, you can withdraw the request at any time before we make a decision on the request.
To withdraw your request, send an email to reconsideration@agedcarequality.gov.au.
