Providers must notify us of the following changes to their residential care home using the change in circumstance form:
- a change that may affect whether the residential care home still meets the definition of a residential care home*.
- a change to the building or premises that could be a risk to providing quality and safe residential care
- a planned construction or renovation that will affect providing aged care services
- an unplanned event that will cause sustained disruption to providing aged care services
- a change in the ownership of the premises where the residential care home is located, or a change in agreement about how the premises are used as a residential care home
Providers should not submit a Change in Circumstances form for changes to the number of their approved beds. More information is available on Changes to the number of available beds.
* A residential home is a place that is:
- the residence for people who need ongoing aged care services, including nursing, because they’re unwell due to illness.
- fitted, furnished and staffed to provide those services.
It can be:
- within, or in the same location as, a hospital or other health service that has a service agreement to deliver aged care services
- within a retirement village (that meets the 2 dot points above)
- a place that is a complex of buildings.
Notifying us of changes to an approved residential care home
To notify us of changes to an approved residential care home you must complete the:
- Change in circumstance notification form
- Changes to an approved residential care home form.
You can find these forms on Applications, requests and notifications.
You can find more information on how to complete a form in Change in Circumstance Guidance.
Your notification must include:
- details of the residential care home
- the type of change that is happening
- reason for the change
- the impact of the change
- how you plan to manage the change.
