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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Financial viability support for aged care providers

In July 2023, the Commission took over the financial viability monitoring of approved providers from the Department of Health, Disability and Ageing.

Our Provider Engagement and Monitoring team:

  • collect and assess information to understand a provider’s financial position
  • identify providers with immediate solvency risk (risk of being unable to meet their financial responsibilities)
  • can contact providers they have identified, or that have been referred to them, as having solvency risk.

The team works with these providers to understand their level of risk. They can help them by:

  • identifying business improvement strategies
  • connecting them with support networks.

They can also refer these providers to the Department of Health, Disability and Ageing for:

  • policy guidance
  • information on department programs, including program assurance activities
  • grant funding opportunities.

 

More information

You can find information about financial viability and capability support on the Department of Health, Disability and Ageing website.

For more information or support, you can contact PEAMS@agedcarequality.gov.au


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