We are hosting the National Aged Care Provider Conference 2026 on Tuesday 13 and Wednesday 14 October 2026 at the Brisbane Convention and Exhibition Centre, hosted by Michael Rowland.
This key national event is aimed at responsible persons of registered aged care providers – including board members, CEOs or senior managers.
The conference program includes a rich mix of plenary and parallel sessions as we explore ‘Rights and choice, every day: one year in’. Together, we’ll discuss what has changed in practice under the new rights-based Aged Care Act 2024 and Aged Care Rules 2025 and share insights and learnings into how we continue to embed and regulate rights-based aged care across all settings.
The conference will provide an opportunity to hear directly from the Commission, older people and other sector representatives, take part in practical discussions, and connect with sector colleagues from across Australia.
In-person registration has now closed as we are at capacity.
Email agedcare@thinkbusinessevents.com.au if you would like to be placed on the waitlist for in-person registration.
Free virtual registration is open to registered providers of residential care, Support at Home, Commonwealth Home Support Programme services, and National Aboriginal and Torres Strait Islander Flexible Aged Care Program services. Email agedcare@thinkbusinessevents.com.au if you would like to receive the virtual registration form.
Registered providers can have 2 representatives attend. You can also have additional representatives register which will be subject to availability.
Submitting your registration form is not confirmation that you are successfully registered. You will receive an email within 5 to 7 business days confirming if your registration is successful.
Consultants, suppliers, or other service provider to an aged care provider are not eligible to attend.
Session recordings will be publicly available on our website post event.
Pre-conference workshops
- Risk management in aged care
This workshop runs twice at 9.30 am – 12.15 pm and 1.00 – 3.45 pm, same content both times.
We understand that providers across the sector engage with risk daily. We have developed this workshop to provide awareness of how the Commission assesses risk, and share insights for prioritising your effort to build organisational maturity and effective governance. As part of the workshop, we will focus on the unique role of small and medium providers and the challenges they may face. We will discuss proactive risk management approaches and the links between governance and rights-based care. Using examples and activities, you will explore data analysis, communication and information sharing with older people and governing bodies. You will gain practical tools, ideas and resources you can apply in your own organisations to strengthen resilience and support quality outcomes for older people. You will have the opportunity to connect, collaborate and learn from peers across the sector.
If you are registered and would like to book a spot at this workshop, email agedcare@thinkbusinessevents.com.au.
- Culturally safe care
Two workshops will draw on best practice stories to help senior leaders provide culturally safe, person-centred care for Aboriginal and Torres Strait Islander people. These workshops are full, email agedcare@thinkbusinessevents.com.au if you are registered, and would like to go on the workshop waitlist.
Social and emotional wellbeing in care delivery – Monday 12 October, 10.00 to 11.30 am
Hear best practice stories and learn more about the tools and care model for holistic, culturally safe care. Explore the role of senior leaders in adopting and practicing culturally safe care.
The role of shared decision making – Monday 12 October, 1.00 to 2.30 pm
Discover the potential of shared decision making in achieving more culturally safe care. Hear best practice stories and explore how the voices of Aboriginal and Torres Strait Islander people and communities empower culturally safe care.
Panellists include:
- Jodi Cassar PSM, Interim First Nations Aged Care Commissioner, Department of Health, Disability and Ageing
- Mel Metz, Deputy Commissioner, Sector Capability and Regulatory Strategy, ACQSC
- Reuben Jacob, CEO, ARIIA
- David Follent, Acting Associate Director (shared), Aboriginal Health and Wellbeing, Agency for Clinical Innovation
- Leonie Williamson, Deputy CEO, The Healing Foundation
- Marion Dwyer, Senior Coordinator, Elder Care Support Program Queensland Lead, Workforce Training Coordinator, QAIHC
Workshop spaces are limited and places are confirmed as they come in. You'll need an approved conference registration before you can book a workshop. Workshops will not be recorded or livestreamed.
Conference dinner
A ticketed conference dinner will be held in the evening of Tuesday 13 October 2026, offering the opportunity to network with colleagues, enjoy great food and hear from our special keynote speaker, Dr Norman Swan AM! Dr Swan is one of Australia's most respected health journalists, best known for hosting ABC Radio National’s Health Report.
Tickets for the dinner are $173.00 per head and can be paid for at the time of registration.
If you receive confirmation for your in-person conference registration and have not yet purchased a ticket, you can still register for the conference dinner. Dinner tickets cannot be purchased on the day.
For further information email: agedcare@thinkbusinessevents.com.au