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This workshop has been designed for home services providers and will help you to: 

Presentations,
SIRS workshop powerpoint
Publication date

This workshop has been designed for home services providers and will help you to: 

Presentations,
sirs workshop powerpoint
Publication date

The Aged Care Quality and Safety Commission (the Commission) undertakes a range of regulatory activities to monitor compliance and mitigate risk to aged care consumers. The Commission has incorporated spot check monitoring of infection control practice into its usual regulatory activities. You can find more information about Infection control spot checks here

Should the Commission conduct an infection control spot check, they will use the Infection Control Monitoring Checklist

Guides,
ipc checklist thumbnail
Publication date

Letter from Commissioner Janet Anderson PSM and Chief Clinical Advisory Dr Melanie Wroth to residential aged care providers and people living in residential aged care homes on the importance of being up to date with COVID-19 vaccine boosters.

Letters,
Letter Covid booster thumbnail
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Last updated

The resources on this page provide information on supporting partnerships in care. It will assist aged care providers work with partners in care and establish new partnerships.

Fact sheet,
Image of Partnerships in care Supporting older people’s wellbeing in residential care thumbnail
Publication date

The purpose of this document is to show providers how the Quality Standards have been strengthened. This analysis is current as at 10 January 2024 and based on the draft strengthened Quality Standards as at 14 December 2023.

Guides,
ssbac framework analysis thumbnail
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

The draft audit methodology provides insight into the guidance and framework used to assess provider performance against the strengthened Quality Standards.

Guides,
Draft audit methodology image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

The evidence mapping framework gives insight into the evidence gathering processes, by providing a standardised set of targeted questions and examples of evidence.

Guides,
Evidence mapping image
Publication date

This guidance material supports workers in the delivery or person-centred quality care and outcomes. It also aims to promote best practice in service provision.

Draft Worker Guidance  (PDF  992.94 KB)
Guides,
Worker guidance image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

The tool supports providers to prepare for upcoming audits or can be used as a plan for continuous improvement.

Pre Audit Preparation Tool  (XLSX  334.55 KB)
Tool,
Guides,
Pre-audit excel file image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.

The request for information gives insight into the information, documents and records that will be requested from a Category 4 and 5 provider prior and during an audit against the strengthened Quality Standard. 

Guides,
Request for information 4 & 5 image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

The request for information gives insight into the information, documents and records that will be requested from a Category 6 provider prior and during an audit against the strengthened Quality Standard.

Guides,
Request for information 6 image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

The glossary supports the draft strengthened Quality Standards Guidance documentation by explaining key terms. 

Draft Glossary of terms  (PDF  699.36 KB)
Guides,
Draft glossary image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 7 ensures older people feel safe and at home in the residential community, have opportunities and are supported to maintain connections.

Guides,
Standard 7 image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 6 supports providers in delivering food services in line with the needs, goals and preferences of older people.

Guides,
Standard 6 image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 5 supports providers to improve the quality and safety of clinical care delivered through Commonwealth subsidised aged care services.

Draft Standard 5 Clinical Care  (PDF  1.46 MB)
Guides,
Standard 5 image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 4 ensures that older people receive care and services in a physical environment that is safe, supportive and meets their needs.

Guides,
Standard 4 image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 3 describes the way providers must deliver care and services for all types of services being delivered.

Guides,
Standard 3 image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 2 sets out the expectations of the governing body to meet the requirements of the strengthened Quality Standards.

Draft Standard 2 The Organisation  (PDF  971.14 KB)
Guides,
Standard 2 image
Publication date

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 1 outlines the way that providers and workers are expected to treat older people.

Draft Standard 1 The Person  (PDF  1.06 MB)
Guides,
Standard 1 image