Resource Library

Displaying 1 - 20 of 83 results

Do you have a concern? brochure

Tue, 11/12/2018
Resource Type
Brochures & Posters

Information for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Elderly woman with her dog in the park on a sunny day

Do you have a concern? poster

Wed, 12/12/2018
Resource Type
Brochures & Posters

A poster outlining how to raise a concern about the quality of care a person is receiving.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Cover image Do you have a concern? Poster

Aged Care Quality Standards A3 & A4 posters

Wed, 12/12/2018
Resource Type
Brochures & Posters

A poster outlining the Aged Care Quality Standards.

Image_Aged Care Quality Standards Posters

Aged Care Quality Standards

Wed, 12/12/2018
Resource Type
Factsheets & FAQs

A fact sheet outlining the new Aged Care Quality Standards.

Cover Image Aged Care Quality Standards PDF

Top tips for service providers: Managing complaints fact sheet

Fri, 14/12/2018
Resource Type
Factsheets & FAQs

Top Tips for service providers managing complaints.

Top tips for providers cover page

Top tips for consumers: Making a complaint fact sheet

Fri, 14/12/2018
Resource Type
Factsheets & FAQs

Top tips for consumers when making a complaint about aged care quality or services received.

This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Top tips for consumers front page

Letters and Posters Arabic

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Arabic poster

Letters and Posters Armenian

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Armenian poster

Letters and Posters Chinese

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Chinese poster

Letters and Posters Croatian

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Croatian poster

Letters and Posters Dutch

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Dutch Poster

Letters and Posters French

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image French Poster

Letters and Posters German

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image German poster

Letters and Posters Greek

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Greek poster

Letters and Posters Hindi

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Hindi Poster

Letters and Posters Hungarian

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Hungarian poster

Letters and Posters Italian

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Italian poster

Letters and Posters Korean

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Korean poster

Letters and Posters Latvian

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Latvian poster

Letters and Posters Macedonian

Fri, 14/12/2018
Resource Type
Letters and Posters (notifying care recipients)
Cover image Macedonian poster