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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

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Displaying 61 to 80 of 564 result(s)
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This document is an example of the content covered in a standard audit initiation meeting.

The audit initiation meeting is held with the audit team and 1 to 2 of the applicant's or provider's nominated responsible persons for the audit. At the meeting we will discuss the audit program and provide support to make sure you're prepared. We hold the meeting online and we have one initiation meeting for each audit program.

Template,
Standard audit initiation meeting agenda front page
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This document is an example of the content covered in a standard opening meeting.

Standard opening meeting agenda  (PDF  215.05 KB)
Template,
Standard opening meeting agenda first page
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This document is an example of the content covered in a standard senior management meeting.

The senior management meeting is held with the audit team and 2 to 5 representatives of the applicant's or provider's senior management. The meeting is to gather evidence and understand how senior management lead and contribute to the overall assessment of governance arrangements, systems, and processes, to deliver safe and quality care within the organisation. We hold the meeting online and we have one senior management meeting for each audit program.

Template,
Standard senior management meeting agenda front page
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This document is an example of the content covered in a standard closing meeting.

Standard closing meeting agenda  (PDF  202.96 KB)
Template,
Standard closing meeting agenda first page
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This document is an example of the content covered in a standard entry meeting.

Renewal of registration audit only. The entry meeting will be held with the audit team and the provider’s key contact for that site (care delivery location or residential care home). The meeting is held when the audit team enter the site and before they start interviews and observations with older people, supports and workers. We will discuss:

Standard entry meeting agenda  (PDF  191.46 KB)
Template,
Standard entry meeting agenda first page
Publication date

This report gives a summary of the Commission’s public consultation on the draft Financial Prudential Standards. It covers the consultation process, themes from submissions, and outcomes from the consultation. 

Report,
Public consultation summary report: The new Financial and Prudential Standards
Publication date

This presentation gives an overview of how the Liquidity Standard was developed. It includes:

  • design principles and methodology of the Liquidity Standard formula
  • feedback from public consultation
  • liquidity Standard formula and rationale.
Presentations,
Overview of the development of the Liquidity Standard
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Last updated

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.

Tool,
Liquidity calculator
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This fact sheet provides information for older people on the new Financial and Prudential Standards. It covers:

  • who the Standards apply to
  • what the Standards mean for them
  • what they should expect from providers
  • what they can do if their provider isn’t meeting the Standards.
     
Fact sheet,
Fact sheet for older people on the new Financial and Prudential Standards
Publication date

You may want to request that the Commission reconsiders a reviewable decision.

This is a draft Request for reconsideration of a reviewable decision form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

Forms,
Draft Request for reconsideration of a reviewable decision form
Publication date

To renew your registration as a registered provider, you must apply to the Commission.

This is a draft Application for renewal of registration form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

Forms,
Draft Application for renewal of registration form
Publication date

To deliver funded aged care services, you must apply to the Commission.

This is a draft Application for registration form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

Forms,
Draft Application for registration form
Publication date

To make changes to your registration, you must apply to the Commission.

This is a draft Application for variation form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

Forms,
Draft Application for variation form
Publication date

You must notify the Commission of a change in circumstance.

This is a draft Change in circumstance notification form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

Forms,
Draft Change in circumstance notification form
Publication date
Last updated

This strengthened Quality Standards activity pack is designed for providers to deliver to their own staff. This pack can be delivered in full or used as a series of lesson plans for sessions on applying each of the strengthened Standards to your home care services setting.

Presentations,
The strengthened Quality Standards: Preparing for the changes
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Last updated

In this video, Peter Edwards, Executive Director, Compliance and Enforcement Group, answers your questions about how we will manage non-compliance from 1 November 2025. 

Video,
Your questions answered – Compliance
Publication date

This video explains how the Aged Care Quality and Safety Commission monitors and responds to risk in Commonwealth funded aged care. It covers the four levels of provider supervision and what they mean for registered providers and aged care workers.

Video,
Provider Supervision: What it means for you
Publication date

This video series highlights resources we’ve created to help you get ready for the new Aged Care Act. 

In this episode, Bronwen Jaggers, Assistant Commissioner of Engagement, Education and Communication, shares some of the key resources released in March and April.

Video,
Sector readiness video update
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Organisations or persons must complete the Audit Evidence Collection Tool (AECT) – Registration as part of the initial registration audit. This is compulsory for organisations or persons applying for registration in categories 4, 5 and 6 from 1 November 2025.

The registration audit helps us to understand if the organisation or person can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

Tool,
Audit evidence collection tool
Publication date
Last updated

Providers must complete the Audit Evidence Collection Tool (AECT) – Renewal as part of a renewal audit in registration categories 4, 5 and 6. This is compulsory for providers from 1 November 2025.

Providers only need to complete this tool once as part of the audit program.

The renewal audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards.

We use this tool to collect evidence about:

  • your systems and processes
  • how you deliver high-quality care to older people.
Tool,
Draft audit evidence tool - renewal