Resource library

You can adapt this food focus group meeting minutes template to suit your needs.

You can adapt this food focus group meeting agenda template to suit your needs.

This document is an example of the content covered in a standard governing body meeting.

The governing body meeting is held with the audit team and 1 to 3 representatives of the applicant's or provider's governing body. The meeting is to gather evidence and understand how the board are meeting their responsibilities. It also looks at how the provider implements and monitors governance systems, policies and processes to deliver safe, quality and continuously improved care. We hold the meeting online and we have one governing body meeting for each audit program.

This document is an example of the content covered in a standard audit initiation meeting.

The audit initiation meeting is held with the audit team and 1 to 2 of the applicant's or provider's nominated responsible persons for the audit. At the meeting we will discuss the audit program and provide support to make sure you're prepared. We hold the meeting online and we have one initiation meeting for each audit program.

This document is an example of the content covered in a standard opening meeting.

This document is an example of the content covered in a standard senior management meeting.

The senior management meeting is held with the audit team and 2 to 5 representatives of the applicant's or provider's senior management. The meeting is to gather evidence and understand how senior management lead and contribute to the overall assessment of governance arrangements, systems, and processes, to deliver safe and quality care within the organisation. We hold the meeting online and we have one senior management meeting for each audit program.

This document is an example of the content covered in a standard closing meeting.

This document is an example of the content covered in a standard entry meeting.

Renewal of registration audit only. The entry meeting will be held with the audit team and the provider’s key contact for that site (care delivery location or residential care home). The meeting is held when the audit team enter the site and before they start interviews and observations with older people, supports and workers. We will discuss:

This report gives a summary of the Commission’s public consultation on the draft Financial Prudential Standards. It covers the consultation process, themes from submissions, and outcomes from the consultation. 

This presentation gives an overview of how the Liquidity Standard was developed. It includes:

• design principles and methodology of the Liquidity Standard formula
• feedback from public consultation
• liquidity Standard formula and rationale.

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.

This fact sheet provides information for older people on the new Financial and Prudential Standards. It covers:

• who the Standards apply to
• what the Standards mean for them
• what they should expect from providers
• what they can do if their provider isn’t meeting the Standards.
   

You may want to request that the Commission reconsiders a reviewable decision.

This is a draft Request for reconsideration of a reviewable decision form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

To renew your registration as a registered provider, you must apply to the Commission.

This is a draft Application for renewal of registration form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

To deliver funded aged care services, you must apply to the Commission.

This is a draft Application for registration form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

To make changes to your registration, you must apply to the Commission.

This is a draft Application for variation form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

You must notify the Commission of a change in circumstance.

This is a draft Change in circumstance notification form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

This strengthened Quality Standards activity pack is designed for providers to deliver to their own staff. This pack can be delivered in full or used as a series of lesson plans for sessions on applying each of the strengthened Standards to your home care services setting.

In this video, Peter Edwards, Executive Director, Compliance and Enforcement Group, answers your questions about how we will manage non-compliance from 1 November 2025.