Skip to main content

Resource library

Showing 21 - 40 of 412 results

A new learning resource for providers, featuring case study insights from unexplained absence from care incidents reported to the Commission is now available. 

SIRS Insights Series

We hosted a webinar on 30 August 2021 that revisited some foundation steps providers of residential aged care can take to be ready for a COVID-19 outbreak. We also discussed the changing context of COVID in 2021.


Key changes to accreditation and re-accreditation under the new Aged Care Quality and Safety Commission Act 2018 and Rules.

Fact sheet,
cover image of accreditation and re-accreditation key changes fact sheet

This guide is intended to assist organisations and their key personnel to complete an application for approval to provide aged care.

thumbnail image of Guidance for applicants seeking approval to provide aged care document

This fact sheet series is related to Key changes under the new Commission Act and Rules.

The changes surrounding consent to access apply to every form of a visit to the premises of a service, whether for the purposes of re-accreditation, a quality review, a review audit or an assessment contact.

Fact sheet,
consent to access premises key changes fact sheet image

A short video aimed at aged care providers to support them to prepare and take action to meet the new Aged Care Quality Standards.

This resource is not available to order.

Thumbnail_Preparing for the Aged Care Quality Standards 2019 Video

This provider template is for recording information for consumers receiving psychotropic medications.

Cover image for Psychotropic medications self-assessment tool

A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.

Note: This resource is not available for hard copy order.

Cover image What Consumers should know about the new Aged Care Quality Standards video

A fact sheet outlining the key changes impacting providers under the new Commission Rules, relating to the Aged Care Quality Standards (Quality Standards).

Fact sheet,
Cover Image Transitional Arrangements Fact Sheet - Aged Care Quality Standards - Branded

Practical guidance to support COVID-19 outbreak management planning and preparation in residential aged care facilities

Image of Outbreak management planning in aged care guidance thumbnail

This video is to give consumers, their representatives and families an overview of various aspects of the Strengthening Provider Governance reform. It describes the new governance responsibilities for all providers.


Screen shot of the title page of the Strengthening Provider Governance video

The Serious Incident Response Scheme (SIRS) decision support tool helps you determine Priority 1 or Priority 2 reportable incidents.

Screenshot of Unreasonable use of force

As a volunteer you are part of the aged care workforce and play a key part in supporting older Australians.

Fact sheet,
thumbnail resources page for volunteers in aged care

Approved providers have specific responsibilities under the Aged Care Act 1997 (the Aged Care Act) and the Principles relating to the use of any restrictive practice in residential aged care and short-term restorative care in a residential care setting.

Regulatory Bulletins,
RB 2023-22 thumbnail

From 1 July 2023, residential aged care facilities across Australia must have a registered nurse (RN) onsite and on duty 24 hours a day, 7 days a week (24/7 RN responsibility) unless they have an exemption. This fact sheet provides information on alternative care arrangements to meet this requirement.

Fact sheet,
24/7 registered nurse cover factsheet thumbnail

Download the Charter of Aged Care Rights Template for Signing for aged care service providers and their consumers on 1 July 2019. Available in PDF and DOCX.

This resource is available in 18 translated languages including: Arabic, Chinese (simplified and traditional), Croatian, Dutch, German, Greek, Hindi, Hungarian, Italian, Korean, Macedonian, Maltese, Polish, Russian, Serbian, Spanish, and Vietnamese.

Language resources,
Cover image of Charter for Aged Care Rights signing template

The Aged Care Quality and Safety Commission has worked with a range of stakeholders to develop resources that help aged care providers understand the key concepts of clinical governance and how they can be applied in their service.

Fact sheet,
Female doctor helping a senior man