Resource Library

This fact sheet outlines the steps to recognise and respond to signs of poor oral health in residential aged care.

This fact sheet outlines steps you can take to support residents to manage their oral health.

This fact sheet outlines your role as a provider in ensuring your staff have the necessary knowledge and skills to support residents’ daily oral health care.

This document responds to questions put to the Commission at the ‘Aged care sector reforms – current status and what’s next?’ webinar held on 15 December 2022. The information is current as at 15 May 2023.

The resources on this page provide information on supporting partnerships in care. It will assist aged care providers work with partners in care and establish new partnerships.

This fact sheet provides an overview for residential aged care staff (including chefs, cooks, food service and care staff) on the requirements and importance of residents’ rights to making choices about their food, drink and dining experience.

It is important that residential aged care staff support residents to make choices about their food, drink and dining.

This fact sheet provides an overview of how your care team (cooks, chefs, food service and care staff) can support you to make ongoing, informed choices about your food, drink and dining experience.

Supporting a resident’s choice to accept risks can help them to live the life they choose. The Aged Care Charter of Rights states that residents must be enabled to make choices, including where those choices involve personal risk.

This A3 poster can be used by aged care facilities during an outbreak. It explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

This A4 resource explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

You need to wear an appropriate mask in aged care homes to prevent the spread of germs including viruses that cause colds, flu and COVID-19. Learn how to put your P2 or N95 mask on and fit check in this short video.

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with handwashing through this short video.

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

This information sheet explains the Records Standard.

A fact sheet that informs key personnel of their obligation to report changes relating to a suitability matter to their employer within 14 days of a change occurring.

A quick reference A3 poster informing providers about their new provider governance responsibilities.

A fact sheet that introduces the responsibility for providers to notify the Commission within 14 days about changes that materially impact their suitability as an approved provider and of a change to their key personnel.

A fact sheet that introduces the responsibility for providers to consider the suitability of their key personnel at least every 12 months.

Letter from the Aged Care Quality and Safety Commissioner, Janet Anderson PSM to all approved providers of residential aged care services on registered nurse cover and care minutes. 

In this regulatory bulletin, the Aged Care Quality and Safety Commission (Commission) discusses the workforce-related responsibilities of approved providers, including the additional responsibilities for 24/7 registered nurse coverage and care minutes that are being introduced from 1 July and 1 October 2023 respectively for approved providers of residential aged care. The bulletin explains how the Commission will regulate these responsibilities.