Resource library

We have released a suite of overview fact sheets to help older people understand the new strengthened Quality Standards.

The strengthened Quality Standards come into effect in line with the commencement of the new Aged Care Act.

Strengthened Quality Standard 6: Food and nutrition means that you get plenty of food and drink that you enjoy.

The Aged Care Act 2024 (the Act) provides people with rights and protections from retaliation when they share information and make disclosures that qualify for protection under the Aged Care Act, about registered providers, responsible persons and aged care workers.

Our Managing Whistleblower Disclosures Policy explains how we receive, manage and use information shared with us that qualifies for whistleblower protections under the Act.

The Aged Care Act 2024 (Act) introduces ‘associated providers’. They are organisations that deliver aged care services on behalf of a registered provider.

This regulatory bulletin explains the types of entities (organisations and people) that are considered associated providers and the requirements that apply to them. We also explain the requirements of registered providers who use associated providers in the delivery of their aged care services.

A guide for older people who are members of a consumer advisory body or are interested in joining. The guide outlines what consumer advisory bodies are, the role of older people and providers in consumer advisory bodies, a checklist of actions for running their first meeting and tips for being part of an effective consumer advisory body.

A selection of cards with a range of topics and questions about the care and services older people receive. The cards are designed to be used in consumer advisory body meetings to prompt discussion about any concerns older people receiving care may have.

A guide for consumer advisory body members on how to use discussion cards in their meetings. The guide includes what the discussion cards are, where to find them and how to use them.

A template that consumer advisory body members can use to plan their meeting agendas.

A discussion card template that consumer advisory body members can use to write their own topics and questions to prompt discussion about any concerns older people receiving care may have.

A welcome letter template that consumer advisory body members can use to communicate with new members.

A template that consumer advisory body members can use in their meetings to take minutes.

This Cost Recovery Implementation Statement (CRIS) provides information on the charging arrangements (fees) for providers to register, renew registration, or vary registration, as well as any associated audits.

These fees and fee waivers will apply under the new Aged Care Act, commencing 1 November 2025.

The introduction of the new Aged Care Act means changes to the regulatory activities the Commission undertakes. Read this guide to learn more about why we charge fees, and the fees and fee waivers that will apply to providers from 1 November 2025.

This fact sheet provides a high-level overview of provider fees, why we charge them and who they apply to.

The fact sheet is a quick reference guide that explains what you need to do to meet the Investment Standard. It includes the key requirements, who they apply to and a checklist.

Disclaimer: The new Aged Care Act 2024 (new Aged Care Act) will start from 1 November 2025. It replaces existing aged care legislation. The Aged Care Rules 2025 will support the new Aged Care Act. They’ll also provide more information on how the new Aged Care Act will work.

The fact sheet is a quick reference guide that explains what you need to do to meet the Financial and Prudential Management Standard. It includes the key requirements, who they apply to and a checklist.
 

The Financial and Prudential Standards: Guidance for providers explains the new Financial and Prudential Standards, your obligations, and our regulatory approach. It also includes:

• an expanded Liquidity Standard section which sets out how providers must work out two minimum liquidity amounts (MLAs) each quarter
• clearer definitions of cash expenses, cash, and cash equivalents
• checklists for each Standard.

The fact sheet is a quick reference guide that explains what you need to do to meet the Liquidity Standard. It includes the key requirements, who they apply to and a checklist.

New Financial and Prudential Standards - exposure draft. This is the final version of the draft legislation which outlines the requirements for providers.

A visual guide for conversations between providers/workers and older people about aged care. It includes notes for providers/workers to help guide the conversation.

This checklist will help you prepare for and anticipate the audit process. It highlights the key actions you can take, and the resources available to support you in this process.