Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
A selection of cards with a range of topics and questions about the care and services older people receive. The cards are designed to be used in consumer advisory body meetings to prompt discussion about any concerns older people receiving care may have.
Consumer advisory body discussion cards (PDF 1.34 MB)
*some complaints closed may have been
received in previous months
