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Learn about the obligations providers have when delivering services in aged care homes, home care, flexible care and NDIS care.
The Charter of Aged Care Rights is a commitment by providers to uphold the Quality Standards. Find out more about these responsibilities.
Providers must follow the Aged Care Quality Standards to deliver safe, high-quality care.
The Code of Conduct for Aged Care describes how aged care providers, governing persons and workers must behave and treat people in their care.
Understand provider responsibilities for managing and supporting their staff to deliver safe and effective care.
Learn about the new governance responsibilities for all approved aged care providers.
Find out about how the Commission is supporting providers caring for older First Nations people
Learn about provider obligations to report, record and manage serious incidents in aged care.
The Financial and Prudential Standards ensure providers are transparent about their finances.
Learn about the policies and resources supporting safe clinical care.
Find out how providers are improving the standard of food, nutrition and dining in aged care.
Our accreditation processes help providers meet the Aged Care Quality Standards.
Read about the processes that ensure aged care services align with the Quality Standards.
Find out about the measures and regulatory actions we take when providers don't meet their responsibilities.
Explore our educational resources designed to help providers deliver quality care.
Our resources include fact sheets, guides and other publications designed to help providers meet their obligations and deliver quality care.
*some complaints closed may have beenreceived in previous months