Learn about how the Aged Care Act 2024 reforms affect you as a registered aged care provider or if you’re thinking about becoming a registered provider.

The Aged Care Code of Conduct sets out how aged care providers, workers and responsible persons must behave and treat people to ensure safe, quality care.

The Statement of Rights outlines the rights older people have when accessing aged care services. The Statement of Principles guides how the aged care system should work, putting the safety and wellbeing of older people first.

Registration makes sure only suitable providers can provide aged care. Find out how to become a registered provider, apply for approval of a residential care home, renew a registration and request changes to your registration.

Audits help us understand if providers can deliver safe and high-quality care. This is a central part of how we make decisions about their registration.

Find out how the strengthened Aged Care Quality Standards ensure that older people receive safe, high-quality care. Access our resources

We assign all providers a supervision status. This status reflects our assessment of the level of risk to the people in their care, and how willing and able they are to manage it.

Learn about our approach to compliance and enforcement, and the measures and regulatory actions we can take if a provider is not meeting their obligations. 

Learn about provider obligations to report, record and manage serious incidents in aged care. 

Whistleblower protections are a key part of the Aged Care Act 2024 and help us to identify and address issues. Discover what this means for providers.

Workers and effective systems are key to delivering safe, quality and effective person-centred care. Find out about your workforce obligations as an aged care provider.

Learn about the governance obligations for all registered aged care providers.

The Financial and Prudential Standards make sure providers are transparent about their finances and the way they manage refundable deposits. Learn about your obligations including reporting.

An associated provider delivers services on behalf of a registered provider. Learn about what types of entities are considered associated providers and the requirements that apply to them, and the requirements of registered providers using associated providers to deliver aged care services.

Digital platform operators are regulated under the Aged Care Act 2024. Find out more about being a digital platform operator and the obligations you need to meet.

Learn more about quality clinical care and how we support providers manage the health, safety and wellbeing of people in their care.

Find out how providers are improving the standard of food, nutrition and dining in aged care.

Find information and resources to help you provide high-quality, culturally safe aged care for First Nations older people.

Support at Home has replaced Home Care Packages and the Short-Term Restorative Care Programme. Find out more about Support at Home and your obligations as a provider.
 

Learn about the obligations providers have when delivering services in aged care homes, home care, flexible care and NDIS care.

Open disclosure is the open, honest and empathic conversation between a provider and the older person if something goes wrong with their care.

Explore our educational resources designed to help providers deliver quality care.

Our resources include fact sheets, guides and other publications designed to help providers meet their obligations and deliver quality care.

Care that upholds older people’s rights isn’t only good care – it's the law. Find out more about how the Commission puts the older person at the centre of their aged care and upholds their rights in how we regulate aged care. 

Complete this Provider enquiry form if you're a provider of aged care services and you want to get in touch with us.