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First Nations resource hub

Artwork banner first nations

This artwork was created by Chern'ee Sutton - proud Aboriginal artist and Kalkadoon woman from the emu foot province around the Mount Isa area in North West Queensland.

The Commission is committed to making sure quality, culturally appropriate and safe aged care is delivered to First Nations people.

In the first half of 2024, we started a dedicated First Nations communication, engagement and education project. We are working with First Nations stakeholders and communities to develop resources and materials that will support First Nations providers, workers, older people and communities. This recognises that there are unique considerations when providing aged care for First Nations people.

We’re encouraging input from First Nations people, aged care workers and providers.

If you are interested in being a part of this project and want to contribute to the development of resources, please contact us on

First Nations aged care reference group

To guide and support the Commission’s approach to First Nations communication and engagement we have established a First Nations aged care reference group.

Members of the reference group include representatives from First Nation’s peak bodies such as NATSIAACC and NACCHO, the Department of Health and Aged Care and our Indigenous Staff Network.

The group provides input and expert advice on opportunities, issues, our engagement approach, messaging, communication channels and tactics to reach and engage First Nations target audiences.

They may also advise the Commission on aged care issues impacting First Nations stakeholders and the work of the Commission.

Strengthened Quality Standards – draft guidance consultation

We are consulting on our draft guidance resources to help providers, aged care workers and other stakeholders to understand the new strengthened Quality Standards and their roles and responsibilities in meeting them. Draft resources are also being developed specifically for people receiving aged care and their representatives.

In March 2024 we engaged with several First Nations stakeholders for a round table session to understand the specific needs and considerations of First Nations providers, workers and older people and how the Commission can support them.

We continue to invite feedback from providers, aged care workers, older people and their representatives, and other stakeholders on the draft guidance resources. Your feedback will help us to ensure the guidance resources are fit-for-purpose, easy-to-understand and support the delivery of quality, culturally appropriate person-centred aged care. The draft guidance and feedback survey is available on our Strengthened Aged Care Quality Standards guidance consultation page.

Consultation is open to 19 May 2024. 

Other resources

  • The Good Spirit Good Life (GSGL) assessment package is a resource available to support aged care providers in the delivery of culturally safe aged care for First Nations Peoples. 
  • The ‘A little yarn goes a long way' fact sheet and brochure have been developed to inform older Aboriginal and Torres Strait Islander people, and their friends and family, about the support available to help them resolve concerns about aged care services, and why it’s important to raise these concerns.


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