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Access audit reports, decisions about serious risk and Consumer Experience Reports (CER) about individual aged care services in relation to assessment activities undertaken.

Latest news

Our statement on Earle Haven Retirement Village

If you have questions or concerns following the closure of Earle Haven please call the My Aged Care emergency hotline on 1800 931 299.

Newsletter - July 2019

Read the latest issue of the Aged Care Quality Bulletin, the Commission's monthly newsletter for Australian aged care providers.

Clinical governance resources

The Commission has published a series of clinical governance resources, including fact sheets, tool kits and templates for aged care providers.

Aged care service provider staff with care recipient

Open Disclosure Framework

A document detailing a new Aged Care Open Disclosure Framework and Guidance is now available on the Commission’s website.

The new Aged Care Quality Standards are here!

On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.

Please note: the Quality Standards resources are not available for hard copy order.