As the national aged care regulator we uphold the rights of older people and protect and enhance their safety, health, wellbeing and quality of life.
Latest updates
Complaints about aged care services - September 2026
*some complaints closed may have been
received in previous months
One year into the new Act
Commissioner Liz Hefren-Webb reflects on the impact of the rights-based reforms, what we’ve learned from listening to communities across the country, our ongoing commitment to supporting the sector and upholding dignity and quality care for all.