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Access performance information about individual aged care services including performance reports in relation to performance assessment activities undertaken, decisions relating to accreditation of residential services and other historical performance information.

For information relating to Non-Compliance Notices, Notices to Agree and Sanctions, please visit My Aged Care’s non-compliance checker.

COVID-19 (coronavirus)

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Latest news

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Coronavirus information

Last updated: 8 January - Regulatory officials from the Commission are telephoning all approved providers of residential services in Queensland.

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New Case Studies on managing visitor access and resident restrictions in Residential Aged Care Homes during COVID-19

Download real-life (de-identified) cases studies.

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Quality Bulletin - new issue out now

The latest issue of the Commission's Quality Bulletin #24 December 2020 is out now. 

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Performance assessments in residential services – Information sheet

The information sheet  which outlines the key documents that will be requested has been updated following a review.  

The new Aged Care Quality Standards are here!

On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. 

Access the Aged Care Quality Standards factsheet. 

The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.

Please note: the Quality Standards resources are not available for hard copy order.

Access Quality Standards resources

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Support for you

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Subscribe to our Newsletter

Wednesday, 12 December 2018 - 12:00pm

Bringing you the latest news on quality of care and quality of life for older Australians in aged care and those receiving home care services.  

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Events

Tuesday, 4 December 2018 - 11:24am

Check out our latest upcoming events, conferences, awards and professional development. 

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Translation and other support

Wednesday, 31 October 2018 - 1:54pm

Do you need support with an interpreter, translation or other services? There are services available to support your needs.

Services & resources

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Find a Report

11/12/2018 - 3:02pm
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Quality care resources

06/06/2019 - 10:56am
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Quality Standards

12/12/2018 - 5:45pm
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Charter of Aged Care Rights

07/12/2018 - 4:31pm
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Becoming an approved aged care provider

18/12/2019 - 9:45am
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Regulatory Bulletin

28/11/2018 - 1:34pm
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Compliance assistance

07/12/2018 - 9:55am
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Lodge a complaint

28/11/2018 - 9:36am

How can we help?

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Providers

Wednesday, 14 November 2018 - 9:29am
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Consumers

Friday, 25 September 2020 - 9:28am