Home

Access audit reports, decisions about serious risk and Consumer Experience Reports (CER) about individual aged care services in relation to assessment activities undertaken.

For information relating to notices of non-compliance and sanctions, please visit My Aged Care’s non-compliance checker.

Latest news

Coronavirus information

Last updated 9 July: Commissioner's statement on the COVID-19 situation in Victoria

Image of bed rails and older aged care facility resident

Quality Bulletin out now

The fortnightly Quality Bulletin is out now - including info on the resumption of unannounced visits

Common questions for residential aged care services fact sheet

Common COVID-19 questions for providers

The Commission has developed a set of questions for consumers and loved ones to ask aged care providers

Industry code visitor restrictions fact sheet story

New Fact Sheet on Industry Code for visiting aged care facilities

The Commission has released a new Fact Sheet on the Industry Code for visiting residential aged care facilities

The new Aged Care Quality Standards are here!

On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.

Please note: the Quality Standards resources are not available for hard copy order.