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As the national regulator of aged care services, we protect the health, safety and wellbeing of older Australians.

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Find a report about an aged care service.

Search for performance information about individual aged care services. This includes information on assessment activities, accreditation decisions and other historical information.

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How to raise a concern or complaint.

It's okay to raise a concern or make a complaint about aged care.

Making a complaint can improve the quality of care and help other people with the same problem. You can make a confidential or anonymous complaint if you wish.

Provider governance webinar

In our September sector webinar we discussed the provider governance reforms, which commence December 1, 2023. The speakers considered the measures already in place and answered questions. The webinar also highlighted Initiatives from the Governing for Reform in Aged Care program that support these changes.