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As the national regulator of aged care services, we protect the health, safety and wellbeing of older Australians.

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Find a report about an aged care service.

Search for performance information about individual aged care services. This includes information on assessment activities, accreditation decisions and other historical information.

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How to raise a concern or complaint.

It's okay to raise a concern or make a complaint about aged care.

Making a complaint can improve the quality of care and help other people with the same problem. You can make a confidential or anonymous complaint if you wish.

National Aged Care Providers Conference 2024 highlights

In April our National Aged Care Provider Conference brought together residential and home services providers to explore and share how the sector can best be prepared, and to look at how the sector is continuously improving to deliver safe, quality aged care.