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The Commission is implementing the Stronger Standards, Better Aged Care Program to help prepare providers to be ready for the strengthened Standards. This fact sheet provides further information about the program which commenced in early 2023. 

 

Fact sheet,
thumbnail image ssbac factsheet
Publication date

The Commission is implementing the Stronger Standards, Better Aged Care Program to help older Australians and their carers and representatives to learn about the strengthened Aged Care Quality Standards. This fact sheet provides further information about the program which commenced in early 2023.

 

Fact sheet,
thumbnail image ssbac older australians factsheet
Publication date

Older Australians, particularly those that reside in residential aged care settings or in multigenerational households, are vulnerable to the ongoing risk of contracting and becoming seriously ill from COVID-19 and other highly infectious illnesses such as influenza and gastroenteritis.

 

Fact sheet,
are you alert and ready thumbnail
Publication date

A fact sheet for volunteer managers in aged care.

 

Fact sheet,
vols in aged care thumbnail
Publication date

Joint letter from the Commission and the Department of Health and Aged Care to approved providers on medication management.

Letters,
thumbnail_joint_letter_sirs
Publication date

This fact sheet is for aged care providers and provides information on the Commission’s dedicated Food, Nutrition and Dining Hotline to receive questions, concerns and complaints about food, nutrition and dining in aged care.

 

Fact sheet,
First page of About the Food, Nutrition and Dining Hotline provider fact sheet.
Publication date
Last updated

This fact sheet is for people receiving aged care services and provides information on the Commission’s dedicated Food, Nutrition and Dining Hotline to receive questions, concerns and complaints about food, nutrition and dining in aged care.

 

Fact sheet,
First page of Do you have questions about your food, nutrition and dining in aged care? fact sheet.
Publication date
Last updated

The Aged Care Quality and Safety Commission (the Commission) undertakes a range of regulatory activities to monitor compliance and mitigate risk to aged care consumers. The Commission has incorporated spot check monitoring of infection control practice into its usual regulatory activities. You can find more information about Infection control spot checks here

Guides,
ipc-governance-self-assessment-checklist
Publication date

As a volunteer you are part of the aged care workforce and play a key part in supporting older Australians.

Fact sheet,
thumbnail resources page for volunteers in aged care
Publication date

Joint letter from the Aged Care Quality and Safety Commissioner, Janet Anderson PSM and Professor Paul Kelly, Chief Medical Officer to all approved providers of residential aged care services on uptake of the COVID-19 booster.

 

Letters,
thumbnail letter to providers covid 19
Publication date

Letter from Ann Wunsch, Executive Director – Approvals and Serious Incident Notifications, regarding information about your SIRS responsibilities and reporting obligations.

 

Letters,
thumbnail provider letter sirs
Publication date

This fact sheet for approved providers outlines the key changes on workforce-related responsibilities from 1 July 2023 regarding 24/7 registered nurse coverage and care minutes in residential aged care.

 

Fact sheet,
thumbnail 24/7 registered nurse factsheet
Publication date

This fact sheet outlines your right to make choices about your food and drink. This includes how your care team can support you to make an informed choice about food or drink that may be a risk to your health.

 

Fact sheet,
thumbnail of informed choice fact sheet
Publication date
Last updated

A poster for providers to use in their service to encourage consumers to get involved in the consumer advisory body.

 

Consumer advisory body poster  (PDF  320.21 KB)
Poster,
Consumer advisory body poster thumbnail
Publication date

A fact sheet for consumers that details a provider’s responsibility to offer to establish a consumer advisory, the purpose of the consumer advisory body and how to get involved.

 

Fact sheet,
thumbnail consumer advisory body resource
Publication date

A fact sheet that introduces the responsibility for providers to establish and continue a quality care advisory body.

  

Fact sheet,
quality care advisory body thumbnail
Publication date

A fact sheet that details the responsibility to ensure staff have appropriate skills, qualifications, experience and professional development opportunities.

  

Fact sheet,
thumbnail - staff qualifications
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A fact sheet that explains the responsibility for providers that are wholly-owned subsidiaries to ensure their constitution prioritises the consumer over the holding company.

  

Fact sheet,
thumbnail organisation constitution
Publication date

A fact sheet that introduces the responsibility for providers to offer to establish and maintain a consumer advisory body.

  

Fact sheet,
consumer advisory body thumbnail
Publication date

Pilot audit of the draft strengthened Quality Standards.

 

Guides,
thumbnail provider briefing pack