Resource library

This checklist will help registered providers and aged care workers understand best practice for complaints handling. It highlights the activities and systems required to support your complaints handling process and the resources available.

This resource is an extract from a Commission presentation to Ageing Australia about the new Liquidity Standard. It outlines the methodology and key considerations in determining the minimum liquidity amount.

This brochure introduces the Commission’s online learning platform, Alis. It gives an overview of Alis content, its key benefits and details how providers and their staff can register for Alis.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for workers in residential aged care. You can print these out and display them around your workplace. 

The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.

If you’re thinking about accessing aged care services for you or your family, this guide will help you talk to family, friends and community about aged care and your rights. 

The introduction of the new Aged Care Act on 1 November 2025 means changes to the regulatory activities the Commission undertakes, requiring new charging arrangements. This Cost Recovery Consultation Paper provides information on we propose to implement cost recovery charging for provider registration, renewal of registration and provider-initiated variations to registration.

The introduction of the new Aged Care Act on 1 November 2025 means changes to the regulatory activities the Commission undertakes, requiring new charging arrangements.

This guide answers frequently asked questions relating to our Cost Recovery Consultation Paper. It should be read alongside the full Consultation Paper.

We’ve developed a tailorable poster for you to edit with your own local details, and print and display at community notice boards or waiting areas.

The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.

This visual scenario and supporting user guide has been designed to support aged care workers with information about eating and drinking with acknowledged risk (EDAR). It explains the best practice and practical strategies that providers should use when implementing EDAR in their service.

Under the new Aged Care Act, all providers delivering Australian Government-funded aged care services will need to be registered by the Aged Care Quality and Safety Commission.  

Our Provider Registration Policy explains our process and principles for registering providers of Australian Government-funded aged care services. The policy includes information on:  

This AI transparency statement outlines the Commission’s approach to AI adoption

This flyer includes information on the Commission’s resources on food, nutrition and dining. We encourage providers to print and hand it out to their staff and make copies available at their workplace. 

We visit aged care services as part of our role as the national regulator. Visits are an opportunity for us to work with providers to make sure older people are getting the best care possible.

This flyer explains what you can expect when we visit, including:

• what happens we when visit
• what you can expect from us
• what can you do to ensure a successful visit.

Financial and Prudential Standards – consultation draft – this is the latest version of the draft legislation which outlines the proposed requirements for providers 

The new Financial and Prudential Standards will be introduced with the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers.

The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.