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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

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Providers must complete the Audit Evidence Collection Tool (AECT) – Variation as part of a variation audit, where they are asking to add categories 4, 5 or 6 to their registration. This is compulsory for providers from 1 November 2025.

The variation audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

  • the systems and processes you will establish
  • how you will deliver high-quality care to older people.
Tool,
Draft audit evidence tool - variation
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Providers must complete this tool as part of a renewal audit in registration categories 4 and 5. 

We will identify a targeted sample of care delivery locations (Category 4 & 5). You will be notified of this sample and the CDECT – Care delivery location must only be completed for these targeted sample locations. 

We use this tool to collect evidence about care and services delivered in a home or community setting.

Tool,
CDECT – Care delivery location (Category 4 & 5) thumbnail
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Providers must complete this tool as part of a renewal audit in registration category 6. 

The CDECT – Residential must be completed once for each category 6 service. 

We use this tool to collect evidence about the residential care home.

Tool,
CDECT – Residential (Category 6) thumbnail
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This strengthened Quality Standards activity pack is designed for providers to deliver to their own staff. This pack can be delivered in full or used as a series of lesson plans for sessions on applying each of the strengthened Standards to your residential services setting.

Presentations,
Strengthened aged care Quality Standards case study activity pack
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Under the new Act, registered providers will need to meet certain governance obligations.

Our Provider Governance Policy outlines our expectations of providers and guiding principles of good governance. It includes:

  • definitions and principles of good governance
  • provider governance obligations
  • how we collect provider governance information  
  • how we respond to provider governance risks.
Provider Governance Policy  (PDF  2.07 MB)
Guidance,
Policy,
Provider governance policy
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In this kit you will find a range of promotional resources, including social media posts and tiles, and a newsletter article, to help you promote Menu and Mealtime Review Program.

Tiles for download:

Image,
Presentations,
Menu and mealtime review
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This video explains how registered providers can vary, suspend or revoke their registration under the new Aged Care Act 2024. It also explains how we may make changes to your registration.

Video,
Changing, suspending and revoking provider registration
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This video explains the process of becoming a registered provider under the new Aged Care Act 2024. It also includes information on what to expect when renewing your registration.

Video,
Becoming a registered provider and renewing your registration
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Joint letter from the Chief Medical Officer Professor Anthony Lawler and Commissioner Liz Hefren-Webb to Board Chairs, Residential Aged Care Providers on winter preparedness in residential aged care.

Guidance,
Letters,
Joint letter from CMO and Commissioner to Board Chairs on winter preparedness 2025
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If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

Poster,
You have the right to quality and safe aged care
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If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

Poster,
Changing aged care for the better for you
Publication date

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

Fact sheet,
Changing aged care for the better for you
Publication date

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

Fact sheet,
You have the right to quality and safe aged care
Publication date

This video series highlights resources we’ve created to help you get ready for the new Aged Care Act.

In this episode, Bronwen Jaggers, Assistant Commissioner of Engagement, Education and Communication, shares some of the key resources released in January and February 2025.

Video,
Sector readiness video update
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This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members

Guidance,
Tool,
First Nations Resources – Communications Toolkit
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These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Feeling supported to provide the best care to older mob
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These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Planning person-centred care and services for older mob
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Keeping mob safe in their environment
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Looking after the health of mob
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Helping mob feel at home in their residential community