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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

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To make changes to your registration, you must apply to the Commission.

This is a draft Application for variation form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

Forms,
Draft Application for variation form
Publication date

You must notify the Commission of a change in circumstance.

This is a draft Change in circumstance notification form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

Forms,
Draft Change in circumstance notification form
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Last updated

This strengthened Quality Standards activity pack is designed for providers to deliver to their own staff. This pack can be delivered in full or used as a series of lesson plans for sessions on applying each of the strengthened Standards to your home care services setting.

Presentations,
The strengthened Quality Standards: Preparing for the changes
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Last updated

In this video, Peter Edwards, Executive Director, Compliance and Enforcement Group, answers your questions about how we will manage non-compliance from 1 November 2025. 

Video,
Your questions answered – Compliance
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This video explains how the Aged Care Quality and Safety Commission monitors and responds to risk in Commonwealth funded aged care. It covers the four levels of provider supervision and what they mean for registered providers and aged care workers.

Video,
Provider Supervision: What it means for you
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This video series highlights resources we’ve created to help you get ready for the new Aged Care Act. 

In this episode, Bronwen Jaggers, Assistant Commissioner of Engagement, Education and Communication, shares some of the key resources released in March and April.

Video,
Sector readiness video update
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Last updated

Organisations or persons must complete the Audit Evidence Collection Tool (AECT) – Registration as part of the initial registration audit. This is compulsory for organisations or persons applying for registration in categories 4, 5 and 6 from 1 November 2025.

The registration audit helps us to understand if the organisation or person can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

Tool,
Audit evidence collection tool
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Last updated

Providers must complete the Audit Evidence Collection Tool (AECT) – Renewal as part of a renewal audit in registration categories 4, 5 and 6. This is compulsory for providers from 1 November 2025.

Providers only need to complete this tool once as part of the audit program.

The renewal audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards.

We use this tool to collect evidence about:

  • your systems and processes
  • how you deliver high-quality care to older people.
Tool,
Draft audit evidence tool - renewal
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Last updated

Providers must complete the Audit Evidence Collection Tool (AECT) – Variation as part of a variation audit, where they are asking to add categories 4, 5 or 6 to their registration. This is compulsory for providers from 1 November 2025.

The variation audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

  • the systems and processes you will establish
  • how you will deliver high-quality care to older people.
Tool,
Draft audit evidence tool - variation
Publication date
Last updated

Providers must complete this tool as part of a renewal audit in registration categories 4 and 5. 

We will identify a targeted sample of care delivery locations (Category 4 & 5). You will be notified of this sample and the CDECT – Care delivery location must only be completed for these targeted sample locations. 

We use this tool to collect evidence about care and services delivered in a home or community setting.

Tool,
CDECT – Care delivery location (Category 4 & 5) thumbnail
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Last updated

Providers must complete this tool as part of a renewal audit in registration category 6. 

The CDECT – Residential must be completed once for each category 6 service. 

We use this tool to collect evidence about the residential care home.

Tool,
CDECT – Residential (Category 6) thumbnail
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Last updated

This strengthened Quality Standards activity pack is designed for providers to deliver to their own staff. This pack can be delivered in full or used as a series of lesson plans for sessions on applying each of the strengthened Standards to your residential services setting.

Presentations,
Strengthened aged care Quality Standards case study activity pack
Publication date

Under the new Act, registered providers will need to meet certain governance obligations.

Our Provider Governance Policy outlines our expectations of providers and guiding principles of good governance. It includes:

  • definitions and principles of good governance
  • provider governance obligations
  • how we collect provider governance information  
  • how we respond to provider governance risks.
Provider Governance Policy  (PDF  2.07 MB)
Guidance,
Policy,
Provider governance policy
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In this kit you will find a range of promotional resources, including social media posts and tiles, and a newsletter article, to help you promote Menu and Mealtime Review Program.

Tiles for download:

Image,
Presentations,
Menu and mealtime review
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This video explains how registered providers can vary, suspend or revoke their registration under the new Aged Care Act 2024. It also explains how we may make changes to your registration.

Video,
Changing, suspending and revoking provider registration
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Last updated

This video explains the process of becoming a registered provider under the new Aged Care Act 2024. It also includes information on what to expect when renewing your registration.

Video,
Becoming a registered provider and renewing your registration
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Joint letter from the Chief Medical Officer Professor Anthony Lawler and Commissioner Liz Hefren-Webb to Board Chairs, Residential Aged Care Providers on winter preparedness in residential aged care.

Guidance,
Letters,
Joint letter from CMO and Commissioner to Board Chairs on winter preparedness 2025
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If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

Poster,
You have the right to quality and safe aged care
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If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

Poster,
Changing aged care for the better for you
Publication date

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

Fact sheet,
Changing aged care for the better for you