Resource library

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

Strengthened Quality Standard 1 underpins the way providers and staff should treat older people. It explains how important it is to understand that each older person is unique and has a different life story.

Infection prevention and control, also known as IPC, are the steps and processes that people can use to reduce the spread of harmful germs and bacteria. 

People who visit aged care services can help support IPC processes.

This resource is designed to be delivered as a presentation or workshop to staff within your aged care service.

Sections of the resource have been developed for you to edit and add in information specific to your aged care service, you’ll find these sections with square brackets and text in italics, for example [add in your text here]. 

Infection prevention and control helps to stop the spread of germs like bacteria and viruses that cause respiratory infections and gastroenteritis. Hand hygiene is a very important part of this. 

In this video you will learn how to clean another person's hands.

Watch our video series answering the most common questions we have received about the strengthened Aged Care Quality Standards.

In this third episode, Lisa Peterson PSM, Assistant Commissioner for Sector Capability and Regulatory Strategy, discusses the main changes from the current Standards to the strengthened Quality Standards, and gives insight as to how providers will be assessed against them.

How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.

This Cost Recovery Implementation Statement (CRIS) provides information on how the Aged Care Quality and Safety Commission (the Commission) implements cost recovery charging for the accreditation and re-accreditation of residential aged care services.

This workshop has been designed for home services providers and will help you to: 

This workshop has been designed for home services providers and will help you to: 

Letter from Commissioner Janet Anderson PSM and Chief Clinical Advisory Dr Melanie Wroth to residential aged care providers and people living in residential aged care homes on the importance of being up to date with COVID-19 vaccine boosters.

This guidance material supports workers in the delivery or person-centred quality care and outcomes. It also aims to promote best practice in service provision.

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 7 ensures older people feel safe and at home in the residential community, have opportunities and are supported to maintain connections.

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 6 supports providers in delivering food services in line with the needs, goals and preferences of older people.

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 5 supports providers to improve the quality and safety of clinical care delivered through Commonwealth subsidised aged care services.

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 4 ensures that older people receive care and services in a physical environment that is safe, supportive and meets their needs.

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 3 describes the way providers must deliver care and services for all types of services being delivered.

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 2 sets out the expectations of the governing body to meet the requirements of the strengthened Quality Standards.

This draft guidance material is intended to support providers to comply with the strengthened Quality Standards. It also aims to promote best practice in service provision.  

Standard 1 outlines the way that providers and workers are expected to treat older people.