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12 April 2023
Fact sheet,
Guides,

On 1 December 2022, the Serious Incident Response Scheme (SIRS) was extended from residential aged care to include home care and flexible aged care depvered in a home or community setting.

This fact sheet for home services care recipients explains what the SIRS is, what is expected of providers, what a SIRS reportable incident is and how to seek help if needed.

Cover page - What is the SIRS? Information for home services care recipients fact sheet

11 April 2023
Tool,
Guides,

The Commission's goal planning document is a support tool for providers to plan to improve food, dining, nutrition and consumer choice.

 

Goal planning document with an orange header and two tables with four columns and three rows

6 April 2023
Fact sheet,

Review of the Aged Care Quality Standards was a key recommendation of the Royal Commission into Aged Care Quality and Safety. The Commission is contributing to the review in our role as the national regulator of aged care services. This fact sheet provides further information about our Strengthened Quality Standards pilot project, commencing early 2023.

 

Thumbnail image Strengthened Quality Standards pilot

6 April 2023
Fact sheet,

Review of the Aged Care Quality Standards was a key recommendation of the Royal Commission into Aged Care Quality and Safety. The Commission is contributing to the review in our role as the national regulator of aged care services. This fact sheet provides further information about our Strengthened Quality Standards pilot project, commencing early 2023.

 

Strengthened Quality Standards pilot project – Consumer fact sheet image

6 April 2023
Fact sheet,

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards.

Thumbnail prudential governance

6 April 2023
Fact sheet,

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

This information sheet explains the Disclosure Standard.

 

Thumbnail prudential disclosure

6 April 2023
Fact sheet,

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

Thumbnail prudential liquidity

5 April 2023
Video,

A short video for aged care consumers, their families and representatives, explaining what the Aged Care Quality Standards mean in practice.

The video has been translated in 25 languages including Arabic, Armenian, Cantonese, Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Please note: these videos are not available for download or hard copy order.

5 April 2023
Video,

A short video for aged care consumers, their families and representatives explaining the new Aged Care Quality Standards (Quality Standards) that began on 1 July 2019. Watch the video to see what the new Quality Standards mean in practice for you.

Note: This resource is not available for hard copy order.

Cover image What Consumers should know about the new Aged Care Quality Standards video

5 April 2023
Poster,

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

This quick reference poster gives an overview of all 4 Prudential Standards.

 

Thumbnail prudential standards poster

5 April 2023
Poster,

This aged care financial reports calendar details due dates and auditing requirements for 2023 reports. 

 

Thumbnail reports calendar 2023

4 April 2023
Letters,

The Aged Care Quality and Safety Commissioner, Janet Anderson, PSM, together with the Chief Medical Officer, Department of Health and Aged Care, Professor Paul Kelly issued a joint letter to aged care providers to provide advice in preparing a service for the upcoming Easter holiday period and the approaching winter season.

cover image letter covid mard 23

29 March 2023
Report,

This report showcases innovative and creative examples shared by providers through the 2022 Enriching life through care national roundtable program on how they are improving aged care across the country. 
 

Cover page - Enriching life through care provider case studies

29 March 2023
Fact sheet,

This fact sheet provides an overview of how you can support people with swallowing difficulties, also known as dysphagia, to have safe and enjoyable mealtimes in aged care.

This includes recognising and responding to signs of swallowing difficulties, referring for assessment, implementing a mealtime support plan and consulting with the resident about all aspects of their food, drink and required support. 

 

Cover image - For workers - Supporting safe and enjoyable mealtimes for people with swallowing difficulties

28 March 2023
Fact sheet,

This fact sheet outlines changes that can be made to the texture of your food and drink to support you to eat and drink more safely and comfortably.

 

Cover image - For consumers - Nutrition and texture modified food and drinks - eating and drinking when you have problems with swallowing

28 March 2023
Fact sheet,

This fact sheet provides an overview of texture modified food and drinks and the steps involved, including the correct preparation and considerations, to ensure the look, smell and taste best meets the need of residents.

 

Cover image  - For providers - Nutrition and texture modified food and drink

28 March 2023
Fact sheet,

This fact sheet discusses swallowing problems, known as dysphagia. It outlines the types of support you may need if you have any swallowing difficulties.

 

Cover image - For consumers - Supporting safe and enjoyable mealtimes for people with swallowing difficulties

28 March 2023
Fact sheet,

This fact sheet provides an overview of a provider action plan and staff capability needed to ensure that people with swallowing difficulties, also known as dysphagia, have safe and enjoyable mealtimes in aged care. 

 

Cover image - For providers - Supporting safe and enjoyable mealtimes for people with swallowing difficulties

28 March 2023
Fact sheet,

This fact sheet outlines the steps that aged care staff should take to:

  • consult with residents
  • assess the need for texture modified food and drink
  • correctly prepare texture modified food and drink that looks, smells and tastes great.

 

Cover image - For workers - Nutrition and texture modified food and drink

28 March 2023
Video,

This webinar explored the early lessons and emerging trends since the extension of the Serious Incident Response Scheme (SIRS) to home services on 1 December 2022. The discussion focused on the importance of quality reporting and shared insights learned since 1 December 2022.
 

 

Early lessons learned from SIRS in home services image

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