Publication date
The Effective incident management education pack is designed for providers to deliver to their own staff. It can be delivered in full or delivered as a series of shorter sessions where you can focus on the sections that are most relevant to your setting or the time you have available.
This pack will support your staff to understand the role they play in effectively managing incidents at your aged care service and help them understand what an incident management system is and its key elements.
Within the education pack you will find sections on:
- an introduction to incident management
- an overview of open disclosure
- an introduction to incident management systems
- the elements of an effective incident management system
- scenario-based activities
- incident management and the serious incident response scheme.
