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Displaying 1 - 20 of 362 results

Updated
9 June 2023
Regulatory Bulletins,

‘Additional care or services’ are care and services that are offered to residents of a residential aged care service by their provider, in addition to those that their provider is required to provide by law. By agreement with the resident, an approved provider can charge fees for additional care and services. 

This Regulatory Bulletin outlines the expectations of the Commission relating to providers’ responsibilities around the charging of fees for additional care and services. It also outlines the Commission’s response where a provider does not meet their responsibilities.

thumbnail rb2023-20

Updated
8 June 2023
Forms,

This is an application form for individuals to apply to the Aged Care Quality and Safety Commission to vary or revoke a condition of a banning order made against them.
 

Application to vary or revoke a condition of a banning order first page

Updated
8 June 2023
Forms,

This is an application form for individuals to apply to the Aged Care Quality and Safety Commission to vary or revoke a banning order made against them.

 

The first page of the Application to vary or revoke banning orders form

Updated
8 June 2023
Fact sheet,

A fact sheet that informs providers of their obligation to provide information about their operations to the Department of Health and Aged Care by the 31st of October each year.

 

thumbnail provide information to the department factsheet

Updated
1 June 2023
Regulatory Bulletins,

RB 2021-12 This Regulatory Bulletin outlines how an approved provider can apply for reconsideration of a reviewable decision under Part 8B of the Aged Care Quality and Safety Commission Act 2018 and Part 7 of the Aged Care Quality and Safety Commission Rules 2018.

First page of RB 2021-12 Reconsideration of reviewable decisions

26 May 2023
Report,

This report outlines the key findings of the analysis of the food and dining experience surveys conducted by Older Persons Advocacy Network (OPAN) with residents of residential aged care services across Australia.

  

Thumbnail food and dining experiences

25 May 2023
Fact sheet,

This fact sheet provides an overview for providers on the importance of supporting residents to make ongoing, informed choices about their food, drink and dining experience in line with the Aged Care Quality Standards.

 

thumbnail supporting informed choice

24 May 2023
Fact sheet,

Poor oral health can cause pain, interrupt sleep and affect your ability to eat, drink and speak. It can impact the way you feel about your appearance or general health.

 

thumbnail - your oral health consumers

24 May 2023
Poster,

You must be given the choice to accept risks so you can live the life you choose. The Aged Care Charter of Rights states that you have the right to make choices, even if those choices are a risk to you.

 

thumbnail food and drink fact sheet

24 May 2023
Poster,

You have the right to make choices about your life in residential aged care. This includes what you eat, drink and your dining experience. The Aged Care Quality Standards state that you can make informed choices and live the life you choose.

 

thumbnail your right to make choices

24 May 2023
Fact sheet,

This fact sheet provides guidance for people who access home services through the Home Care Packages Program and what you can do if your provider wants to make changes to your home service arrangement.

 

home services arrangement fact sheet thumbnail

24 May 2023
Video,

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with sanitiser through this short video.

thumbnail hand hygiene video

19 May 2023
Guides,

This resource for aged care providers is a guide to the Code of Conduct for Aged Care.

code of conduct guidance thumbnail

19 May 2023
Guides,

This resource for aged care workers and governing persons is a guide to the Code of Conduct for Aged Care.

code of conduct guidance - workers thumbnail

19 May 2023
Video,

This video introduces the provider governance obligations introduced on 1 December 2023.

Screenshot with the words "Aged care reforms" in big letters. From Provider governance - provider responsibilities 1 December 2022 video

19 May 2023
Webinar,

This document responds to questions put to the Commission at the ‘Regulation of workforce-related responsibilities including 24/7 on site registered nurse and care minutes’ webinar held on 18 April 2023. The information is current as at 17 May 2023.

 

thumbnail - webinar regulation of workforce

18 May 2023
Poster,

Your oral health in aged care – A guide for aged care residents. 

 

thumbnail - caring for your oral health poster

18 May 2023
Fact sheet,

Good oral health is an important part of your overall health. The health of your mouth and teeth can affect your wellbeing and quality of life.

 

thumbnail - looking after oral health

18 May 2023
Corporate publications,

This resource outlines our vision to be a world-class regulator as we strengthen our capability, effectiveness and accountability.

 

Stronger Standards, Better Aged Care Program - Vision

17 May 2023
Poster,

Recognising and responding to signs of mouth and tooth pain in residential aged care A3 poster.

 

thumbnail - know look act oral pain poster

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