This brochure introduces the Commission’s online learning platform, Alis. It gives an overview of Alis content, its key benefits and details how providers and their staff can register for Alis.
Aged Care Learning Information Solution (Alis) brochure (PDF 297.5 KB)
The introduction of the new Aged Care Act on 1 July 2025 means changes to the regulatory activities the Commission undertakes, requiring new charging arrangements. This Cost Recovery Consultation Paper provides information on we propose to implement cost recovery charging for provider registration, renewal of registration and provider-initiated variations to registration.
Cost Recovery Consultation Paper (PDF 641.11 KB)
The introduction of the new Aged Care Act on 1 July 2025 means changes to the regulatory activities the Commission undertakes, requiring new charging arrangements.
This guide answers frequently asked questions relating to our Cost Recovery Consultation Paper. It should be read alongside the full Consultation Paper.
Guide to the Cost Recovery Consultation Paper (PDF 331.22 KB)
We’ve developed a tailorable poster for you to edit with your own local details, and print and display at community notice boards or waiting areas.
If you’re thinking about accessing aged care services for you or your family, this guide will help you talk to family, friends and community about aged care and your rights.
Conversation Guide – Yarning about aged care (PDF 1.94 MB)
The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.
Aged care and your rights – visual storyboard (PDF 493.13 KB)
Yarning about your aged care (PDF 493.31 KB)
The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.
visual_storyboard_2_-_how_the_commission_can_help-.pdf (PDF 495.09 KB)
These workplace standards posters demonstrate the strengthened Standards and what they mean for workers in residential aged care. You can print these out and display them around your workplace.
First Nations - Workplace poster - Standard 6 Food and nutrition (PDF 422.08 KB)
These workplace standards posters demonstrate the strengthened Standards and what they mean for workers in residential aged care. You can print these out and display them around your workplace.
This visual scenario and supporting user guide has been designed to support aged care workers with information about eating and drinking with acknowledged risk (EDAR). It explains the best practice and practical strategies that providers should use when implementing EDAR in their service.
EDAR visual scenario user guide (PDF 712.5 KB)
Under the new Aged Care Act, all providers delivering Australian Government-funded aged care services will need to be registered by the Aged Care Quality and Safety Commission.
Our Provider Registration Policy explains our process and principles for registering providers of Australian Government-funded aged care services. The policy includes information on:
Provider Registration Policy (PDF 539.68 KB)
This flyer includes information on the Commission’s resources on food, nutrition and dining. We encourage providers to print and hand it out to their staff and make copies available at their workplace.
Find out more about food, nutrition and dining (PDF 311.11 KB)
We visit aged care services as part of our role as the national regulator. Visits are an opportunity for us to work with providers to make sure older people are getting the best care possible.
This flyer explains what you can expect when we visit, including:
- what happens we when visit
- what you can expect from us
- what can you do to ensure a successful visit.
What to expect when we visit (PDF 225.31 KB)
The new Financial and Prudential Standards will be introduced with the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers.
The new Financial and Prudential Standards - poster (PDF 253.17 KB)
Financial and Prudential Standards – consultation draft – this is the latest version of the draft legislation which outlines the proposed requirements for providers
Financial and Prudential Standards – consultation draft (PDF 207.15 KB)
This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.
Instructions on how to use the liquidity calculator (PDF 811.38 KB)
The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.
The new Financial and Prudential Standards (PDF 1.59 MB)
These conversation cards will help you engage workers with key concepts in each Standard. Workers can use the questions on each card as prompts for explaining how they apply the Standards in practice.
These black and white versions of our conversation cards will help you engage workers with key concepts in each Standard. Workers can use the questions on each card as prompts for explaining how they apply the Standards in practice.
