Publication date
This resource is an extract from a Commission presentation to Ageing Australia about the new Liquidity Standard. It outlines the methodology and key considerations in determining the minimum liquidity amount.
Complaints about aged care services - February 2026
1,344
New complaints received last month
3,468
Open complaints being worked on
1,148
Complaints closed last month*
*some complaints closed may have been
received in previous months
98%
Enquiries finalised within 7 days
45%
Complaints finalised within 60 days