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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 21 to 40 of 67 result(s)
/quality-standards/vaccination-people-occupational-risk

Vaccination for people at occupational risk

Guidance
Last Updated

This resource provides vaccination guidelines for people in occupations with increased risk of exposure to vaccine-preventable diseases. It outlines recommended vaccinations for healthcare workers, carers, emergency services, and others in high-risk environments. The document supports the development of vaccination policies and programs to protect workers and the people they serve. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 2: The Organisation
Outcomes
4.2: Infection prevention and control, 2.9: Human resource management
Vaccination for people at occupational risk
/quality-standards/healthcare-identifiers-and-healthcare-identifier-service

Healthcare Identifiers and the Healthcare Identifier Service

Guidance
Last Updated

This document explains the Healthcare Identifier Service, a national system for assigning unique healthcare identifiers to individuals, providers, and healthcare organisations. The service aims to improve patient safety, ensure accurate records, and facilitate secure data sharing across health, aged care, and allied health services. It includes privacy measures and public consultation outcomes for potential legislative improvements. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Healthcare Identifiers and the Healthcare Identifier Service
/quality-standards/health-workforce

Health workforce

Guidance
Last Updated

This resource provides an overview of the support and programs available for Australia's health workforce, including doctors, nurses, allied health professionals, and mental health workers. It highlights incentives, training, and initiatives to address workforce shortages, particularly in rural and remote areas, ensuring Australians receive the care they need across the country. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
Health workforce
/quality-standards/iceg-endorsed-resources-infection-prevention-and-control

ICEG-endorsed resources for infection prevention and control

Guidance
Last Updated

This resource collection includes guidance on infection prevention and control practices endorsed by the Infection Prevention and Control Expert Group (ICEG). It supports health and aged care providers with best practices related to COVID-19, personal protective equipment (PPE), cleaning, disinfection, and minimising transmission risks in institutional and community settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
ICEG-endorsed resources for infection prevention and control
/quality-standards/how-home-care-packages-interact-other-aged-care-programs

How Home Care Packages interact with other aged care programs

Guidance
Last Updated

This resource explains how Home Care Packages interact with other aged care programs, such as the Commonwealth Home Support Programme, residential respite care, and the Transition Care Programme. It outlines how to coordinate services to avoid overlaps and provides guidance for accessing multiple programs without service duplication. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
7: The Residential Community
Outcomes
7.2: Transitions
How Home Care Packages interact with other aged care programs
/quality-standards/immunisations-health-care-workers

Immunisations for health care workers

Guidance
Last Updated

This resource outlines recommended immunisations for healthcare workers, emphasising the importance of vaccination to prevent disease transmission to vulnerable populations. It lists vaccines such as Hepatitis B, Influenza, MMR, Pertussis, and Varicella, and highlights more requirements for workers in specific settings or with higher risks of exposure. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 2.9: Human resource management
Immunisations for health care workers
/quality-standards/shield-yourself-shingles

Shield yourself from shingles

Guidance

This resource provides information on the shingles vaccine, which is free for Aboriginal and Torres Strait Islander people aged 50 and over. It explains the risks of shingles, vaccination locations, and potential side effects. The document encourages older adults to discuss vaccination with their healthcare professional to protect against shingles. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Shield yourself from shingles
/quality-standards/rural-health-workforce

Rural health workforce

Guidance
Last Updated

This resource provides an overview of the rural health workforce in Australia, including policies and programs designed to encourage health professionals to train and practise in rural and remote areas. It highlights strategies for improving healthcare access and quality in these regions, supporting both professionals and communities. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
Rural health workforce
/quality-standards/screening-requirements-aged-care-workforce

Screening requirements for the aged care workforce

Guidance
Last Updated

This resource provides information about screening requirements for the aged care workforce. It contains information about screening checks, types of screening and screening requirements. It also includes links to relevant resources for more information. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Screening requirements for the aged care workforce
/quality-standards/respiratory-syncytial-virus-rsv-infection

Respiratory syncytial virus (RSV) infection

Guidance
Last Updated

This resource provides information about respiratory syncytial virus (RSV), a common and highly contagious respiratory virus. It explains symptoms, diagnosis, and prevention, highlighting that RSV can be serious for infants and older adults with chronic conditions. It also details how RSV cases are monitored through national surveillance systems. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Respiratory syncytial virus (RSV) infection
/quality-standards/introduction-aged-care-videos-and-facilitator-guides

Introduction to Aged Care – Videos and facilitator guides

Video
Published date

This resource provides videos and facilitator guides to support the training and induction of aged care workers. It covers various key concepts, including duty of care, infection control, wellness, reablement, and safe practices. The aim is to enhance the understanding and quality of aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.9: Human resource management
Introduction to Aged Care – Videos and facilitator guides
/quality-standards/report-problem-or-side-effect

Report a problem or side effect

Guidance

This resource provides information on how to report adverse events, side effects, or problems related to medicines, vaccines, and medical devices. It includes reporting procedures and information for consumers, health professionals, and industry, aiming to enhance safety and address breaches or non-compliant advertising. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Report a problem or side effect
/quality-standards/learning-and-development

Learning and development

Guidance
Last Updated

This resource outlines learning and development opportunities for the aged care workforce, including fee-free TAFE courses, online training modules, and clinical placements. It covers topics such as dementia care, palliative care, infection control, and leadership development. These programs aim to upskill current workers and attract new staff to meet the growing needs of older adults in care.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Learning and development
/quality-standards/medication-management-health-practitioners

Medication management for health practitioners

Guidance
Last Updated

This resource supports health practitioners in managing medicines through the use of medication charts in aged care facilities and hospitals. It provides guidelines for safe prescribing, administration, and communication. The resource includes both paper-based and electronic medication chart systems to reduce errors, improve patient safety, and streamline medication management processes in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Medication management for health practitioners
/quality-standards/privacy-and-confidentiality-introduction-aged-care-video

Privacy and confidentiality – Introduction to aged care video

Video
Last Updated

This resource is a training video guiding aged care staff on the importance of maintaining privacy and confidentiality for people receiving care. It covers protecting personal information, proper handling of sensitive data, and safe sharing practices, aiming to make sure clients feel secure in sharing information. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
1: The Individual, 7: The Residential Community
Outcomes
1.2: Dignity, respect and privacy, 7.1: Daily living, 7.2: Transitions
Privacy and confidentiality – Introduction to aged care video
/quality-standards/positive-ageing

Positive ageing

Guidance
Last Updated

This resource focuses on positive ageing, encouraging older people to maintain their health, independence, and connection to community. It covers planning for healthy ageing, staying physically active, and accessing aged care services when needed. The resource promotes ageing as a positive experience, offering practical guidance to support older people in living well. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
7: The Residential Community
Outcomes
7.1: Daily living
Positive ageing
/quality-standards/monthly-care-statements-residential-aged-care

Monthly Care Statements for residential aged care

Guidance
Last Updated

This resource provides information about Monthly Care Statements, including why they are important, who can give them, and the benefits for residents and providers. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
3: The Care and Services
Outcomes
3.3: Communicating for safety and quality
Monthly Care Statements for residential aged care
/quality-standards/pharmaceutical-benefits-scheme-pbs-medication-chart-maximum-duration-residential-aged-care

Pharmaceutical Benefits Scheme (PBS) medication chart maximum duration in residential aged care

Fact sheet
Published date

This resource outlines the Pharmaceutical Benefits Scheme (PBS) medication chart's maximum duration in residential aged care. It explains the use of both paper-based and electronic National Residential Medication Charts (NRMC), highlighting their role in managing prescriptions, medication supply, and administration. The document provides guidance on compliance, chart expiry, and medication safety within aged care facilities. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Pharmaceutical Benefits Scheme (PBS) medication chart maximum duration in residential aged care
/quality-standards/national-aboriginal-and-torres-strait-islander-health-workforce-strategic-framework-and-implementation-plan-2021-2031

National Aboriginal and Torres Strait Islander Health Workforce Strategic Framework and Implementation Plan 2021–2031

Guidance
Published date

This resource is separated into 2 parts: the vision, objectives and target; and the strategic framework and implementation plan. This plan has 6 overarching strategic directions. These directions support the ongoing development of the size, capability and capacity of the Aboriginal and Torres Strait Islander health workforce. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
National Aboriginal and Torres Strait Islander Health Workforce Strategic Framework and Implementation Plan 2021–2031
/quality-standards/physical-activity-and-exercise-guidelines-older-australians-65-years-and-over

Physical activity and exercise guidelines - For older Australians (65 years and over)

Guidance
Last Updated

This resource provides Australia’s physical activity and sedentary behaviour guidelines for older adults. It outlines how much physical activity is recommended, the importance of reducing sitting time, and the benefits of staying active. The guidelines help promote better physical and mental health across the lifespan. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
7: The Residential Community
Outcomes
7.1: Daily living
Physical activity and exercise guidelines - For older Australians (65 years and over)