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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 21 to 25 of 25 result(s)
/quality-standards/quarterly-financial-report-resources

Quarterly Financial Report resources

Guidance, Report
Last Updated

This resource provides information and templates for the Quarterly Financial Report (QFR), required for approved aged care providers. It includes data definitions, templates, frequently asked questions, and guidance for reporting on finances, labour costs, and other operational data. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Quarterly Financial Report resources
/quality-standards/national-aged-care-mandatory-quality-indicator-program-qi-program

National Aged Care Mandatory Quality Indicator Program (QI Program)

Guidance
Published date

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Accountability and quality system, Corporate and clinical governance, Information management system, Workforce and human resources management
Standard
5: Clinical Care, 2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures, 5.1: Clinical governance, 5.5: Safety of clinical care services
National Aged Care Mandatory Quality Indicator Program (QI Program)
/quality-standards/renewal-registration-audit-guide

Renewal of registration audit guide

Guidance
Published date
Last Updated

This guide helps you prepare for and take part in a renewal of registration audit.

It describes:

  • the purpose of audits and how they inform (help us make) registration decisions
  • the 3 stages of the audit process (initiation, delivery, reporting)
  • what to expect and what to do at each stage
  • the types of evidence we consider during audits
  • how we define our audit ratings
  • the audit tools we use
  • other relevant resources.
Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Renewal of  registration  audit guide
/quality-standards/variation-registration-audit

Variation of registration audit

Guidance
Published date
Last Updated

This guide helps you prepare for and take part in a variation of registration audit.

It describes:

  • the purpose of audits and how they inform (help us make) registration decisions
  • the 3 stages of the audit process (initiation, delivery, reporting)
  • what to expect and what to do at each stage
  • the types of evidence we consider during audits
  • how we define our audit ratings
  • the audit tools we use
  • other relevant resources.
Variation of registration audit  (PDF  434.03 KB)
Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
Variation of registration audit
/quality-standards/new-financial-and-prudential-standards

The new Financial and Prudential Standards

Guidance, Guides
Published date

The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.

Author
Aged Care Quality & Safety Commission
Key Theme
Accountability and quality system
Standard
2: The Organisation
Outcomes
2.3: Accountability, quality system and policies and procedures
New financial and prudential standards