Quality Standards Resource Centre

This resource outlines the principles for managing independence and conflicts of interest in aged care provider governance. It includes guidance on maintaining impartiality, identifying potential conflicts, and implementing conflict-of-interest policies. It helps providers ensure that decisions are made in the best interests of people receiving care​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information about screening requirements for the aged care workforce. It contains information about screening checks, types of screening and screening requirements. It also includes links to relevant resources for more information. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides videos and facilitator guides to support the training and induction of aged care workers. It covers various key concepts, including duty of care, infection control, wellness, reablement, and safe practices. The aim is to enhance the understanding and quality of aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This poster is a tool for improving clinical handover. It outlines the principles of ISBAR: Introduction, Situation, Background, Assessment, Recommendation. This supports clinical conversations to be clear, focused and relevant. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines learning and development opportunities for the aged care workforce, including fee-free TAFE courses, online training modules, and clinical placements. It covers topics such as dementia care, palliative care, infection control, and leadership development. These programs aim to upskill current workers and attract new staff to meet the growing needs of older adults in care.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This consensus statement outlines essential elements for recognising and responding to acute physiological deterioration in healthcare settings. It covers clinical processes like vital signs monitoring, diagnosis, and rapid response systems, as well as organisational aspects such as leadership, education, and evaluation. It provides generic information that can be applied to the aged care setting.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Governing for Reform in Aged Care Program, designed to strengthen corporate and clinical governance capabilities for aged care leaders. It provides tools, online learning modules, webinars, and podcasts to support governance improvement and help leaders engage in reform efforts. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This resource provides training and guidance for aged care providers on essential topics such as dementia care, managing infectious diseases, emergency planning, and restrictive practices. It also includes information on upskilling the workforce and using electronic medication charts. The resource is designed to help providers maintain high-quality care and meet regulatory requirements in aged care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information about the regulation of allied health professions in Australia. It includes those registered under the National Registration and Accreditation Scheme (NRAS) and self-regulating professions managed by professional peak bodies. It also provides links to further information about allied health professions currently registered with AHPRA and information for overseas-qualified practitioners.

This resource discusses the role of speech pathologists in supporting older people with communication and swallowing disorders caused by ageing, neurological conditions, and other health factors. It highlights the prevalence of communication and swallowing difficulties in aged care, their impacts, and how speech pathology services promote independence, participation, and quality of life through assessment, therapy, and tailored interventions.

This resource provides guidelines for managing patients with multimorbidity in aged care settings. It includes frameworks for assessing treatment burden, identifying patients at risk, and developing individualised care plans. It recommends validated tools for screening, a focus on quality of life, and strategies for medication review and care coordination.

This guide reviews the physiological changes associated with ageing across multiple body systems, including cardiovascular, nervous, renal, respiratory, gastrointestinal, immune, skin, haematological, endocrine, and musculoskeletal systems. It also discusses clinical manifestations of these changes, implications for care, and provides recommendations for adjusting clinical practice to meet the needs of older adults, including medication reviews, hydration, mobility support, and preventive health strategies.

This guide outlines the challenges of diagnosing and managing geriatric syndromes, describing clusters like immobility, instability, incontinence, frailty, sarcopenia, and cognitive impairment. It introduces the 'Geriatric 5Ms' framework: Mind, Mobility, Medications, Mult complexity, and Matters Most, which assists in comprehensive assessment and care planning for older adults, focusing on mental health, physical function, medication review, complex health needs, and care goals.

This guide details the provision of after-hours care for older adults in residential aged care facilities (RACFs) and the community. It covers collaborative agreements between GPs and RACFs, processes to reduce emergency department visits, hospital avoidance strategies, and the importance of coordinating multidisciplinary care. It also addresses infrastructure needs, support staff availability, and funding arrangements to ensure quality care during after-hours periods.

This guide discusses multiculturalism in aged care, addressing the diverse needs of culturally and linguistically diverse (CALD) older adults. It covers healthcare principles, communication strategies, clinical considerations, and culturally tailored approaches for areas like medication management, dementia, mental health, nutrition, and substance use. It also provides practical advice for general practitioners, carers, and aged care facilities to deliver culturally safe and effective care.

This guide addresses barriers faced by Aboriginal and Torres Strait Islander peoples in accessing aged care, such as cultural safety, geographic challenges, and geriatric syndromes experienced at younger ages. It discusses the importance of culturally appropriate care, the use of specific assessment tools, and the unique needs of the Stolen Generation within residential and community settings.

This guide discusses strategies for supporting independent living in older adults, covering concepts of healthy ageing, using aged care services, respite care, and re-aligning function. It highlights the role of general practitioners in promoting autonomy, addressing individual needs, and avoiding ageist language while facilitating access to community or residential care services.

This guide addresses the management of disabilities in older adults, including mobility, cognitive impairments, developmental disabilities, hearing and visual impairment, psychiatric conditions, and neurodegenerative disorders. It outlines approaches for general practitioners to provide holistic care, monitor health risks, adapt support systems, and coordinate with allied health professionals in residential aged care settings.

This guide addresses the healthcare needs of older LGBTI people, covering areas such as mental health, substance use, chronic disease risks, and the importance of inclusive care. It provides strategies for culturally safe practices, promoting wellbeing, recognising abuse, and details standards for LGBTI-inclusive services, such as organisational capability and consumer participation.

This guide discusses managing multimorbidity, which involves the presence of multiple chronic diseases and their impact on older adults' quality of life and independence. It outlines the role of general practitioners in care coordination, shared decision-making, and holistic care approaches, considering the benefits and risks of interventions across residential and community care settings.