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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 21 to 37 of 37 result(s)
/quality-standards/immunisations-health-care-workers

Immunisations for health care workers

Guidance
Last Updated

This resource outlines recommended immunisations for healthcare workers, emphasising the importance of vaccination to prevent disease transmission to vulnerable populations. It lists vaccines such as Hepatitis B, Influenza, MMR, Pertussis, and Varicella, and highlights more requirements for workers in specific settings or with higher risks of exposure. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Infection prevention and control, Workforce and human resources management
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 2.9: Human resource management
Immunisations for health care workers
/quality-standards/short-term-restorative-care-program

Short Term Restorative Care Program

Guidance

This resource outlines the Short Term Restorative Care (STRC) Program which offers early interventions aimed at reversing or slowing functional decline in older people to enhance their wellbeing. It provides care for up to 8 weeks in home or residential settings, helping people regain independence. STRC is part of a broader care system, alongside other aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Care coordination and transitions
Standard
7: The Residential Community
Outcomes
7.2: Transitions
Short Term Restorative Care Program
/quality-standards/independence-and-conflict-interest

Independence and conflict of interest

Guidance

This resource outlines the principles for managing independence and conflicts of interest in aged care provider governance. It includes guidance on maintaining impartiality, identifying potential conflicts, and implementing conflict-of-interest policies. It helps providers ensure that decisions are made in the best interests of people receiving care​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Independence and conflict of interest
/quality-standards/screening-requirements-aged-care-workforce

Screening requirements for the aged care workforce

Guidance
Last Updated

This resource provides information about screening requirements for the aged care workforce. It contains information about screening checks, types of screening and screening requirements. It also includes links to relevant resources for more information. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Screening requirements for the aged care workforce
/quality-standards/introduction-aged-care-videos-and-facilitator-guides

Introduction to Aged Care – Videos and facilitator guides

Video
Published date

This resource provides videos and facilitator guides to support the training and induction of aged care workers. It covers various key concepts, including duty of care, infection control, wellness, reablement, and safe practices. The aim is to enhance the understanding and quality of aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.9: Human resource management
Introduction to Aged Care – Videos and facilitator guides
/quality-standards/learning-and-development

Learning and development

Guidance
Last Updated

This resource outlines learning and development opportunities for the aged care workforce, including fee-free TAFE courses, online training modules, and clinical placements. It covers topics such as dementia care, palliative care, infection control, and leadership development. These programs aim to upskill current workers and attract new staff to meet the growing needs of older adults in care.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Learning and development
/quality-standards/privacy-and-confidentiality-introduction-aged-care-video

Privacy and confidentiality – Introduction to aged care video

Video
Last Updated

This resource is a training video guiding aged care staff on the importance of maintaining privacy and confidentiality for people receiving care. It covers protecting personal information, proper handling of sensitive data, and safe sharing practices, aiming to make sure clients feel secure in sharing information. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Dignity, respect and privacy, Delivering comprehensive care and services, Care coordination and transitions
Standard
1: The Individual, 7: The Residential Community
Outcomes
1.2: Dignity, respect and privacy, 7.1: Daily living, 7.2: Transitions
Privacy and confidentiality – Introduction to aged care video
/quality-standards/national-aboriginal-and-torres-strait-islander-flexible-aged-care-program

National Aboriginal and Torres Strait Islander Flexible Aged Care Program

Guidance
Published date
Last Updated

This resource provides information on the National Aboriginal and Torres Strait Islander Flexible Aged Care Program. The program funds flexible and culturally appropriate aged care services for Aboriginal and Torres Strait Islander communities, mainly in rural and remote areas. It covers service provider requirements, funding processes, and adaptations to ongoing aged care reforms. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Person-centred care, Delivering comprehensive care and services, Corporate and clinical governance, Care coordination and transitions
Standard
3: The Care and Services, 2: The Organisation, 1: The Individual, 7: The Residential Community
Outcomes
3.2: Delivery of funded aged care services, 2.1: Partnering with individuals, 1.1: Person-centred care, 7.2: Transitions
National Aboriginal and Torres Strait Islander Flexible Aged Care Program
/quality-standards/principles-safe-and-high-quality-transitions-care

Principles for safe and high-quality transitions of care

Guidance
Published date

This resource outlines essential principles to support safe and high-quality transitions of care for people across healthcare settings, including aged care. It emphasises person-centred approaches, multidisciplinary collaboration, secure record systems, and continuity of care, aiming to minimise risks during care transitions for vulnerable populations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions
Standard
3: The Care and Services, 7: The Residential Community
Outcomes
3.4: Planning and coordination of funded aged care services, 7.2: Transitions
Principles for safe and high-quality transitions of care
/quality-standards/poster-principles-safe-and-high-quality-transitions-care

Poster - Principles of safe and high-quality transitions of care

Poster
Published date

This resource outlines the principles of safe and high-quality transitions of care. It highlights the importance of person-centred care, multidisciplinary collaboration, and clear communication between providers. It ensures coordination, accountability, and secure documentation to support continuity of care when transferring people between care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions
Standard
3: The Care and Services, 7: The Residential Community
Outcomes
3.4: Planning and coordination of funded aged care services, 7.2: Transitions
Poster - Principles of safe and high-quality transitions of care
/quality-standards/governing-reform-aged-care-program

Governing for Reform in Aged Care Program

Guidance

This resource outlines the Governing for Reform in Aged Care Program, designed to strengthen corporate and clinical governance capabilities for aged care leaders. It provides tools, online learning modules, webinars, and podcasts to support governance improvement and help leaders engage in reform efforts. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Corporate and clinical governance, Accountability and quality system, Risk management system, Incident management system, Feedback and complaints management system, Information management system, Workforce and human resources management, Emergency and disaster management
Standard
2: The Organisation
Outcomes
2.1: Partnering with individuals, 2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.3: Accountability, quality system and policies and procedures, 2.4: Risk management, 2.5: Incident management, 2.6a: Complaints and feedback management for aged care workers, 2.6b: Complaints and feedback management for individuals, 2.7: Information management, 2.8: Workforce planning, 2.9: Human resource management, 2.10: Emergency and disaster management
Governing for Reform in Aged Care Program
/quality-standards/training-and-guidance-aged-care-providers

Training and guidance for aged care providers

Guidance
Last Updated

This resource provides training and guidance for aged care providers on essential topics such as dementia care, managing infectious diseases, emergency planning, and restrictive practices. It also includes information on upskilling the workforce and using electronic medication charts. The resource is designed to help providers maintain high-quality care and meet regulatory requirements in aged care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Training and guidance for aged care providers
/quality-standards/support-home-program-handbook

Support at Home program handbook

Guidance
Last Updated

This resource outlines the design and key components of the Support at Home program, effective from 1 November 2025. It provides guidance for aged care providers on service delivery, budgeting, and assessment processes, helping older people remain independent at home. It also details regulatory requirements and transition from existing programs. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Care coordination and transitions
Standard
7: The Residential Community
Outcomes
7.2: Transitions
Support at Home program handbook
/quality-standards/allied-health-regulation

Allied health regulation

Guidance

This resource provides information about the regulation of allied health professions in Australia. It includes those registered under the National Registration and Accreditation Scheme (NRAS) and self-regulating professions managed by professional peak bodies. It also provides links to further information about allied health professions currently registered with AHPRA and information for overseas-qualified practitioners.

Author
External resource
Key Theme
Workforce and human resources management, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 2.9: Human resource management
Allied health regulation
/quality-standards/nursing-and-midwifery-board-professional-standards

Nursing and Midwifery Board - Professional standards

Guidance
Last Updated

This resource outlines the professional standards required for nurses and midwives to practise in Australia, including codes of conduct, standards for practice, and codes of ethics. It provides access to various documents, fact sheets, and guidelines that define the expected practice and behaviour for different nursing roles.

Author
External resource
Key Theme
Corporate and clinical governance, Workforce and human resources management
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.9: Human resource management
Nursing and Midwifery Board - Professional standards
/quality-standards/code-conduct

Code of conduct

Guidance
Last Updated

This resource provides the National Boards' Code of Conduct, outlining the expected professional behaviour and ethical standards for registered health practitioners. It serves as a regulatory framework to ensure safe, ethical care, helping practitioners understand their responsibilities. The document is important for all registered practitioners to ensure they comply with these standards across healthcare settings.

Author
External resource
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management, 2.8: Workforce planning
Code of conduct
/quality-standards/flu-and-covid-19-vaccination-program

Flu and COVID-19 vaccination program

Guidance
Last Updated

This resource outlines the flu and COVID-19 vaccination program for residential aged care providers. It includes information about what services must do to take precautions to prevent and control the flu and COVID-19 and minimise infection-related risks. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Infection prevention and control, Workforce and human resources management
Standard
5: Clinical Care, 2: The Organisation, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 2.9: Human resource management, 4.2: Infection prevention and control
Flu and COVID-19 vaccination program