The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
User guide to the Clinical Pathway for older people in aged care homes: suspected urinary tract infections
This user guide relates to the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.
Clinical pathways for suspected UTIs forms
These clinical forms are part of the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.
Provider Governance Policy
Under the new Act, registered providers will need to meet certain governance obligations.
Our Provider Governance Policy outlines our expectations of providers and guiding principles of good governance. It includes:
- definitions and principles of good governance
- provider governance obligations
- how we collect provider governance information
- how we respond to provider governance risks.
Provider Governance Policy (PDF 2.07 MB)
Joint letter from CMO and Commissioner to Board Chairs on winter preparedness 2025
Joint letter from the Chief Medical Officer Professor Anthony Lawler and Commissioner Liz Hefren-Webb to Board Chairs, Residential Aged Care Providers on winter preparedness in residential aged care.
Your questions answered – Compliance
In this video, Peter Edwards, Executive Director, Compliance and Enforcement Group, answers your questions about how we will manage non-compliance from 1 November 2025.
Infection prevention and control in aged care
This resource is a collection of resources on infection prevention and control (IPC) for aged care service providers and staff. It includes guidelines, IPC posters and antimicrobial stewardship (AMS) fact sheets.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Supporting Better Communication & Care
This webpage provides resources to help improve communication, care and support for people who are deaf, Deaf, hard of hearing, or who experience hearing loss. It includes 3 tools: Everyday Communication, Inclusive Healthcare, and Building Competency. There are also links to other relevant resources.
Healthy Ageing
This resource is a collection of resources on the Tasmanian Government Department of Health webpage about healthy ageing. It includes resources about malnutrition screening, being physically active, and eating well.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Falls Guidelines for Community Care
The Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Community Care in Australia (Falls Guidelines for Community Care) has been developed for use by health professionals, primary care providers, the aged care workforce and other community care staff.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Case study - Safe and Appropriate use of Psychotropic Medicines - Residential Aged Care
This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Preventing falls in residential aged care services - Fact sheet
This fact sheet supports the Falls Guidelines for Australian Residential Aged Care Services. It includes recommendations from the falls guidelines about multifaceted interventions, exercise, hip protectors, dairy food provision, vitamin D supplements, and osteoporosis medicines.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Preventing falls in community care - Fact sheet
This fact sheet supports the Falls Guidelines for Community Care. It includes recommendations from the falls guidelines including exercise to prevent falls, home safety interventions, multi component interventions, and single interventions for specific risk factors.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Falls Guidelines for Australian Residential Aged Care Services
The Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Australian Residential Aged Care Services has been developed for use by health professionals and the aged care workforce.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Case study - Safe and Appropriate use of Psychotropic Medicines - In-home Aged Care
This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Safe and appropriate use of psychotropic medicines for aged care - Fact sheet
This fact sheet is informed by the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard (CCS), developed by the Australian Commission on Safety and Quality in Health Care. The CCS describes the safe and appropriate use of psychotropic medicines for people with cognitive disability or impairment, in a way that upholds their rights, dignity, health and quality of life.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
National Model Clinical Governance Framework
This framework provides a consistent national approach to clinical governance in healthcare, focusing on governance structures, leadership, culture, safety and quality improvement systems, clinical performance, care environment, and consumer partnerships. It supports healthcare organisations in developing systems to ensure accountability, safety, quality of care, and continuous improvement, following the NSQHS Standards.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
What is open disclosure? - video
This video explains open disclosure and what older people can expect from their registered provider during the process. It highlights key aspects such as communication, transparency, and how concerns will be addressed.
Incontinence associated dermatitis and pressure injury
This resource provides guidance on managing incontinence-associated dermatitis (IAD) and pressure injuries (PI) in aged care. It highlights the differences between IAD and PI, emphasises the need for timely assessment and monitoring, and outlines strategies for prevention, including proper skin care, repositioning, and using appropriate continence products to prevent skin damage.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
How to support everyday decision-making for people living with dementia in residential aged care: A guide for care workers
This guide offers practical strategies for care workers to support people with dementia in making everyday decisions within residential aged care settings. It covers communication techniques, promoting choice in personal care and daily activities, understanding body language, and emphasises person-centred care while respecting residents' preferences, dignity, and rights.
Preventing falls at home
This resource provides information on preventing falls at home for older people. It explains common causes of falls, such as poor lighting and slippery surfaces, and offers practical solutions like home modifications, exercise, and footwear adjustments. The document emphasises maintaining safety in and around the home to reduce the risk of falls.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
