The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Dementia-friendly environments - Staff education and support
This resource offers guidance for staff support in dementia care, covering person-centred approaches, workplace culture change, training, and physical environment improvements. It includes strategies to enhance job satisfaction, staff wellbeing, and dementia-friendly care practices.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Personal enjoyment
This resource provides guidance on fostering personal enjoyment for people with dementia, encouraging meaningful activities based on life history and familiar roles. It includes ideas for sensory engagement, physical activity, and social connection in home-like settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Interior design
This resource provides guidance on interior design elements that create a familiar, practical, and dementia-friendly environment. It includes strategies for lighting, colour, furniture, and surfaces to enhance safety, wayfinding, and comfort in care settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Assistive technology
This resource outlines standard infection control precautions, developed for VIC, including practices like hand hygiene, PPE use, and safe disposal of sharps. It is applicable across healthcare settings.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Designing for people with dementia
This resource provides design principles for creating dementia-friendly environments that support comfort, independence, and a sense of home. It includes guidance on optimising lighting, safety, social connection, and personalised spaces to enhance quality of life.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Infection Control Guidelines
This resource provides infection control guidelines for managing infectious diseases in care settings, covering protocols for exposure to blood and body fluids, managing respiratory and gastrointestinal illnesses, and handling high-risk infections. It includes standard precautions, waste disposal, and cleaning procedures to maintain safety and reduce transmission.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Standardised care processes
This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Maintaining personal identity
This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Clinical guidelines for dementia
This resource provides clinical practice guidelines and care principles for dementia, offering evidence-based recommendations for healthcare and aged care professionals. It includes a consumer companion guide and resources for training and implementation to improve dementia care across settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Pressure injury prevention - Resources for clinicians
This resource provides education and tools for clinicians on pressure injury prevention, including risk assessment, prevention strategies, and management protocols. It offers flowcharts, classifications, and case examples to support consistent care. This resource applies to healthcare contexts outside of aged care.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Nutrition and hydration - Eating well to prevent falls
This resource provides specifications for adult diets tailored to inpatient use in NSW hospitals, including allergy-specific and therapeutic requirements. Although intended for inpatients, it can serve as general guidance for dietitians and food service providers in creating meal plans for diverse health needs. This resource applies to healthcare contexts outside of aged care.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Bedrooms and privacy
This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Emergency plans and procedures
This resource outlines the requirement for all workplaces, including aged care facilities, to have an emergency plan under the model WHS laws. The plan must inform workers and visitors about what to do in emergencies, be easily accessible, and be regularly reviewed and updated to ensure effectiveness.
Guidance and requirements may differ across states and territories. Users are responsible for considering their individual circumstances and specific state-based regulations and legislation.
Digital Health
This resource outlines how digital health technologies, including telehealth, electronic medication management, and My Health Record, can improve healthcare delivery. It focuses on enhancing communication, reducing readmissions, and providing better access to care, especially in remote areas.
Not-for-Profit Governance Principles
This resource outlines the Not-for-Profit Governance Principles, a framework designed to help not-for-profit organisations, including aged care providers, achieve good governance. It covers key areas such as board roles, stakeholder engagement, risk management, and organisational culture. The principles provide practical guidance to improve governance practices, ensuring accountability and sustainability in the sector.
Informed consent - Health Direct
This resource explains the legal requirements and processes for obtaining informed consent for medical treatments, procedures, and care. It is relevant to aged care by ensuring that people understand their healthcare options, risks, and benefits, supporting their ability to make informed decisions about their health and wellbeing.
Healthy Eating and Nutrition Resources
This resource provides heart-healthy eating and nutrition resources for health professionals to guide patients. It includes practical advice on managing high blood pressure, maintaining a healthy weight, and increasing omega-3 intake. The materials support long-term dietary changes through recipes, meal planning tools, and educational guides to promote heart health.
Program of Experience in the Palliative Approach (PEPA)
This page provides resources about palliative care for health professionals. The education resources support placement and workshop learning, but can be used for self-directed learning.
ELDAC Dementia Toolkit
This resource provides a toolkit for palliative care and end-of-life planning for people with dementia. It includes practical advice, resources, and evidence-based guidance to support health and aged care workers in delivering quality care. The toolkit covers assessment, care planning, symptom management, and communication with patients and families.
Resource sheets for workers – Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People
This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.