The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
The new Financial and Prudential Standards
The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.
The new Financial and Prudential Standards (PDF 1.59 MB)
Better practice guide to complaints handling in aged care services
This booklet aims to give guidance on how to:
Quality care advisory body fact sheet
Explains the quality care advisory body obligations, including who must be on the advisory body and what actions, reports and feedback are required.
Quality care advisory body fact sheet (PDF 196.24 KB)
Provider governance
This page outlines governance requirements for registered aged care providers. It includes governance obligations, information about the Governing for Reform in Aged Care Program and guidance on key processes and definitions.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Membership of governing bodies fact sheet
Explains the governing body membership requirements, including what ‘independent non-executive’ and ‘clinical care experience’ mean, and how to apply for a determination if you can’t meet one or both requirements.
Membership of governing bodies fact sheet (PDF 214.43 KB)
Provider governance checklist
Provides a way for you to identify which governance obligations apply to your registration category, and to plan and record the actions and review dates you need to meet them.
Provider governance checklist (PDF 370.5 KB)
Care Delivery Evidence Collection Tool (CDECT) – Residential (Category 6)
Providers must complete this tool as part of a renewal audit in registration category 6.
The CDECT – Residential must be completed once for each category 6 service.
We use this tool to collect evidence about the residential care home.
Care Delivery Evidence Collection Tool (CDECT) – Care delivery location (Category 4 & 5)
Providers must complete this tool as part of a renewal audit in registration categories 4 and 5.
We will identify a targeted sample of care delivery locations (Category 4 & 5). You will be notified of this sample and the CDECT – Care delivery location must only be completed for these targeted sample locations.
We use this tool to collect evidence about care and services delivered in a home or community setting.
