The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Risk awareness and incident response – Introduction to aged care video
This resource provides a training video for aged care staff on risk awareness and incident response. It demonstrates how to identify potential risks and manage escalating situations effectively in an aged care setting. The video offers practical guidance on maintaining safety for both staff and people in care during incidents, emphasising the importance of calm communication and post-incident reflection. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
In our care into your hands: Aboriginal stories about approaching the end of life
This 2015 resource shares Aboriginal and Torres Strait Islander stories about approaching end of life, emphasising cultural practices and the role of storytelling in palliative care. It offers insight into supporting culturally sensitive care for people nearing the end of life.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Effective incident management system checklist
This resource provides a checklist to help aged care providers ensure their incident management systems meet regulatory requirements. It outlines key responsibilities, reporting processes, and steps to review and manage incidents effectively, aligning with the Serious Incident Response Scheme (SIRS) guidelines.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Effective incident management system checklist (October 2022) (PDF 675.36 KB)
