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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 41 to 45 of 45 result(s)
/quality-standards/draft-national-consumer-engagement-strategy-health-and-wellbeing

Draft National Consumer Engagement Strategy for Health and Wellbeing

Guidance
Published date

This resource presents the Draft National Consumer Engagement Strategy for Health and Wellbeing, which aims to foster partnerships between health policymakers and communities. It is designed to involve people and communities in the development and implementation of preventive health policies. The strategy supports policymakers and program developers in engaging effectively with consumers to achieve improved health outcomes across Australia. 

Author
Department of Health, Disability and Ageing
Key Theme
Person-centred care, Corporate and clinical governance, Assessment and planning, Care coordination and transitions
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services
Draft National Consumer Engagement Strategy for Health and Wellbeing
/quality-standards/consumer-and-carer-engagement-practical-guide

Consumer and carer engagement: A practical guide

Guidance
Last Updated

This resource provides a guide for engaging consumers and carers in mental health services. It outlines steps for involving people in decision-making, service design, and evaluation. The guide emphasises co-design, leadership, and dedicated resources to create a person-centred approach that improves care and service outcomes.

Author
External resource
Key Theme
Person-centred care, Care coordination and transitions, Assessment and planning, Corporate and clinical governance
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services
Consumer and carer engagement: A practical guide
/quality-standards/electronic-prescribing

Electronic prescribing

Guidance
Last Updated

This resource outlines the framework for electronic prescribing, offering an alternative to paper prescriptions for healthcare providers and consumers. It explains the benefits of electronic prescriptions, such as reducing errors, improving efficiency, and supporting medication safety. The resource also covers technical and legislative requirements for implementing electronic prescriptions in various healthcare settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Medication management, Corporate and clinical governance, Information management system
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines, 5.1: Clinical governance
Electronic prescribing
/quality-standards/electronic-prescriptions

Electronic prescriptions

Guidance
Published date
Last Updated

This resource provides an overview of electronic prescriptions, which offer a digital alternative to paper prescriptions. It explains how electronic prescriptions can be issued by healthcare providers and stored on digital devices for convenience. The resource also details the benefits of the Active Script List (ASL) for managing multiple prescriptions, enhancing efficiency and medicine safety.

Author
External resource
Key Theme
Medication management, Information management system, Corporate and clinical governance
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines, 5.1: Clinical governance
Electronic prescriptions
/quality-standards/poisons-standard-susmp

The Poisons Standard (the SUSMP)

Guidance
Last Updated

The Poisons Standard (SUSMP) is a resource that classifies medicines and chemicals into schedules for regulatory control in Australia. It outlines guidelines for labelling, packaging, and handling of substances. Key points include updates on scheduling decisions, which assist in public safety, healthcare, and chemical management. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
The Poisons Standard (the SUSMP)