The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Fact sheet - Principles of safe and high-quality transitions of care
This resource outlines the principles for safe and high-quality transitions of care, emphasising person-centred care, multidisciplinary collaboration, and effective communication. It highlights the need for secure documentation, continuity of care, and coordination among healthcare teams to make sure smooth transitions and minimise risks during transfers between care providers.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Environmental cleaning and infection prevention and control resources
This resource offers a range of environmental cleaning and infection prevention tools for healthcare settings, including guidelines for small organisations, cleaning audits, product selection, and emerging cleaning technologies. It supports aged care providers in maintaining clean, hygienic environments, helping them comply with infection control standards and ensure safety.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Fact sheet - Asymptomatic bacteriuria
This fact sheet offers guidance on managing asymptomatic bacteriuria and reducing inappropriate antimicrobial prescribing for residents of aged care facilities. It details symptoms, strategies to decrease unwarranted antimicrobial prescriptions for asymptomatic bacteriuria, and an assessment and treatment framework for residents suspected of urinary tract infections.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Visiting an aged care home during an outbreak - A3 poster
This A3 poster can be used by aged care facilities during an outbreak. It explains the key things for partners in care to remember when visiting an aged care home during an outbreak.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
What is hand hygiene?
This resource provides guidance on proper hand hygiene practices in healthcare settings. It covers key topics such as the correct use of alcohol-based hand rubs, when to wash hands with soap and water, and appropriate glove use. It also addresses common hand care issues and strategies for preventing dermatitis in healthcare workers.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Hand Hygiene presentation
This presentation is designed for healthcare workers to introduce the basics of hand hygiene, its significance in preventing infections, and ensuring both patient and healthcare worker safety. It outlines when and how to perform hand hygiene, its role in infection control, and the importance of compliance monitoring in healthcare settings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Visitor restrictions
This resource provides guidelines on visitor restrictions for aged care services during infectious outbreaks, such as COVID-19. It includes information on managing the impact of restrictions, ensuring the safety and wellbeing of care recipients, and balancing health risks with the need for social connection to prevent negative physical and psychological effects.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Infection Prevention and Control Leads: Updates for providers
This fact sheet provides updated information for providers of aged care on effective infection prevention and control capability. This is critical to the safe, effective delivery of personal and clinical care in aged care. This is particularly the case during the coronavirus COVID-19 pandemic.
Frequently asked questions about consent
This fact sheet covers the frequently asked questions about consent in aged care.
Outbreak Management Plan - stress testing outline
Having a comprehensive and organisation-specific outbreak management plan (OMP) helps your organisation to be prepared for the management of infections and outbreaks within your service. A key part of this readiness is ensuring that your OMP is fit-for-purpose and that everyone across the organisation can implement it if required. One way to maintain readiness and support continuous improvement of your OMP is to run regular drills, or stress tests, of your plan.
Your questions answered - Influenza
This resource answers common questions about influenza vaccination. It explains the importance of annual flu vaccines, who should get vaccinated, and how the vaccine works. It highlights the vaccine's role in preventing serious complications, particularly for older adults, children, pregnant people, and those with chronic health conditions.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Australian Immunisation Handbook - Updates to Handbook
This resource provides a summary of recent updates made to the Australian Immunisation Handbook. It details changes to vaccine recommendations, including the removal of discontinued vaccines, new vaccines for diseases, and revised guidance for specific populations such as pregnant women and immunocompromised people.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Communicable Diseases Network Australia (CDNA)
This resource provides an overview of the Communicable Diseases Network Australia (CDNA), which coordinates national surveillance and prevention of communicable diseases. It outlines CDNA’s role in managing outbreaks, developing policy, and strengthening disease control. The document supports collaboration with national and international partners to prevent and manage disease outbreaks effectively.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Communication at clinical handover
This resource focuses on structured clinical handover processes to improve communication during patient care transitions. It highlights the importance of standardising handover procedures to make sure relevant information is effectively communicated, reducing errors and enhancing patient safety, especially during care transfers in healthcare settings, including aged care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Communicating for Safety
This resource provides tools and guidance on improving clinical communication to enhance patient safety. It focuses on key communication touchpoints, such as handovers, decision-making, and care transitions. Designed to support healthcare providers, it offers practical strategies to reduce errors and improve outcomes in aged care and other healthcare settings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
COVID-19 vaccine advice and recommendations for 2024
This resource provides the latest COVID-19 vaccine advice for 2024. It covers primary vaccination doses, booster eligibility, general facts about vaccines and the latest data for case numbers and vaccinations. It also includes vaccine information for specific groups of people including Aboriginal and Torres Strait Islander people, people in aged care and people with disability.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Dealing with infectious outbreaks
This resource provides guidance for aged care providers on managing infectious outbreaks. It includes information on visitor access, visitor restrictions, and innovative practices to maintain residents' health and safety. It also covers essential steps for visitors to take to protect themselves and residents during outbreaks.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Give flu the boot
This resource promotes the free influenza vaccine for Aboriginal and Torres Strait Islander people aged 6 months and older. It explains the benefits of flu vaccination, including reducing the risk of severe illness and hospitalisation, and provides guidance on when and where to receive the vaccine to protect communities from influenza.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Government support for providers and workers
This resource outlines government support for aged care providers managing COVID-19 outbreaks. It covers funding through the Outbreak Management Support Supplement, surge workforce programs, infection prevention measures, vaccination assistance, and mental health resources to help providers maintain care quality and safety during outbreaks.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Use of standard and transmission-based precautions
This resource provides an overview of standard and transmission-based precautions, including personal protective equipment (PPE) use and patient placement requirements. It helps healthcare providers minimise infection risks by guiding appropriate PPE selection and patient placement based on local risk assessments, ensuring safe and effective infection prevention practices in aged care settings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.