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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 61 to 80 of 117 result(s)
/quality-standards/validating-infection-surveillance-data

Validating infection surveillance data

Fact sheet
Published date

This fact sheet provides guidance on validating infection surveillance data. It supports infection control teams in ensuring data accuracy and completeness, essential for effective infection control strategies. The resource outlines steps for both manual and automated validation methods and includes a checklist for common practices. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Validating infection surveillance data
/quality-standards/supporting-visitors-and-partners-care-ipc

Supporting visitors and partners in care with IPC

Guidance

This resource offers guidance for aged care providers on supporting visitors and partners in care through infection prevention and control (IPC) measures. It includes training resources to help visitors follow IPC protocols and maintain safe care, especially during infectious outbreaks, through the 'Partnerships in Care' program. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Supporting visitors and partners in care with IPC
/quality-standards/iceg-endorsed-resources-infection-prevention-and-control

ICEG-endorsed resources for infection prevention and control

Guidance
Last Updated

This resource collection includes guidance on infection prevention and control practices endorsed by the Infection Prevention and Control Expert Group (ICEG). It supports health and aged care providers with best practices related to COVID-19, personal protective equipment (PPE), cleaning, disinfection, and minimising transmission risks in institutional and community settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
ICEG-endorsed resources for infection prevention and control
/quality-standards/staphylococcus-aureus-bloodstream-infection-sabsi-prevention-resources

Staphylococcus aureus bloodstream infection (SABSI) prevention resources

Guidance
Published date

This resource offers guidelines for preventing Staphylococcus aureus bloodstream infections (SABSI) in healthcare settings. It covers infection control strategies, including hand hygiene, device management, and surgical site care, helping organisations reduce infection risks and comply with national SABSI prevention standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Staphylococcus aureus bloodstream infection (SABSI) prevention resources
/quality-standards/infection-prevention-and-control-resources-consumers

Infection prevention and control resources for consumers

Fact sheet
Last Updated

This resource provides fact sheets for consumers and carers on infection prevention and control, including hand hygiene and healthcare-associated infections. It covers common infections such as MRSA, CPE, and CDI, offering guidance on prevention, treatment, and risk factors to help reduce the spread of infections in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection prevention and control resources for consumers
/quality-standards/shield-yourself-shingles

Shield yourself from shingles

Guidance

This resource provides information on the shingles vaccine, which is free for Aboriginal and Torres Strait Islander people aged 50 and over. It explains the risks of shingles, vaccination locations, and potential side effects. The document encourages older adults to discuss vaccination with their healthcare professional to protect against shingles. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Shield yourself from shingles
/quality-standards/set-access-my-aged-care

Set up access to My Aged Care

Guidance
Last Updated

This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Information management system
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Set up access to My Aged Care
/quality-standards/sequence-putting-and-removing-personal-protective-equipment-ppe

Sequence for putting on and removing personal protective equipment (PPE)

Poster
Published date

This poster outlines the correct sequence for putting on and removing personal protective equipment (PPE) to reduce the transmission of infectious agents. It provides step-by-step instructions for healthcare workers to ensure safe use of gowns, masks, gloves, and protective eyewear​. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Sequence for putting on and removing personal protective equipment (PPE)
/quality-standards/infection-prevention-and-control-week-2023-presentation-basics-infection-prevention-and-control

Infection Prevention and Control Week 2023 - Presentation - Basics of Infection prevention and control

Presentations
Published date

This resource provides a presentation for Infection Prevention and Control Week 2023 covers hand hygiene, standard and transmission-based precautions, managing invasive devices, and antimicrobial stewardship. It provides foundational knowledge for healthcare workers to prevent and control infections in care settings​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection Prevention and Control Week 2023 - Presentation - Basics of Infection prevention and control
/quality-standards/sepsis-clinical-care-standard

Sepsis Clinical Care Standard

Guidance
Published date

The Australian Commission on Safety and Quality in Health Care's Sepsis Clinical Care Standard 2022 outlines 7 quality statements to ensure early recognition and best-practice care for sepsis, reducing risks of death and complications. It includes indicators for monitoring care and ensuring timely treatment. Applicable to multiple settings, including aged care, it supports high-quality sepsis management and improved outcomes.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Sepsis Clinical Care Standard
/quality-standards/respiratory-syncytial-virus-rsv-infection

Respiratory syncytial virus (RSV) infection

Guidance
Last Updated

This resource provides information about respiratory syncytial virus (RSV), a common and highly contagious respiratory virus. It explains symptoms, diagnosis, and prevention, highlighting that RSV can be serious for infants and older adults with chronic conditions. It also details how RSV cases are monitored through national surveillance systems. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Respiratory syncytial virus (RSV) infection
/quality-standards/ipc-location-based-guidance

IPC location-based guidance

Tool

This resource provides infection prevention and control (IPC) location-based guidance tailored for aged care providers. It includes state and territory-specific IPC requirements and offers links to relevant Commonwealth and local guidance. The document helps providers access and prioritise the appropriate IPC information to maintain compliance with regulations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
IPC location-based guidance
/quality-standards/respecting-privacy-and-dignity-clients

Respecting the privacy and dignity of clients

Guidance
Last Updated

This resource provides guidance about respecting the privacy and dignity of clients. It includes information about personal privacy, the Privacy Act, what classifies as health information, consent and privacy of information. It also includes information about person-centred care and client dignity. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Key Theme
Dignity, respect and privacy, Information management system, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 7: The Residential Community
Outcomes
1.2: Dignity, respect and privacy, 2.7: Information management, 7.1: Daily living
Respecting the privacy and dignity of clients
/quality-standards/ipc-resource-collection

IPC resource collection

Tool

This is an Infection and Prevention Control (IPC) resource tool. This tool can be used by both residential and home care providers to access key pieces of information and reference materials on infection prevention and control. The tool provides access to specific information by selecting a relevant topic and sub-topic. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
IPC resources
/quality-standards/laundry-and-infection-control-residential-aged-care

Laundry and Infection Control in Residential Aged Care

Guidance
Last Updated

This resource provides guidance on proper laundry procedures in residential aged care to support infection control. It explains how to handle soiled linen, manage laundry services, and prevent contamination. The resource aligns with infection control standards, helping aged care providers meet hygiene requirements and reduce the risk of pathogen transmission. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Laundry and Infection Control in Residential Aged Care
/quality-standards/provider-operations-collection-form

Provider Operations Collection Form

Guidance
Last Updated

This resource outlines the Provider Operations Collection Form, which aged care providers must complete annually to report their operations. It includes data on governance, diversity, complaints, and service improvements. This information is published to increase transparency, helping older people, families, and carers make informed decisions about aged care services. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Information management system
Standard
2: The Organisation
Outcomes
2.7: Information management
Provider Operations Collection Form
/quality-standards/principles-aseptic-technique-information-healthcare-workers

Principles of aseptic technique: Information for healthcare workers

Guidance
Published date

This fact sheet provides principles of aseptic technique to support healthcare workers performing procedures requiring aseptic practices. It covers key concepts, differences between aseptic and sterile techniques, and application in clinical, pharmacy, and laboratory settings, emphasising infection prevention, standard precautions, and proper handling of equipment. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Principles of aseptic technique: Information for healthcare workers
/quality-standards/preventing-infections-aged-care-consumer-fact-sheet

Preventing infections – aged care consumer fact sheet

Fact sheet
Published date

This fact sheet provides essential tips for older people on how to prevent infections. It covers hand hygiene, vaccinations, home cleaning, proper disposal of needles, and mental health care. The resource is designed to support infection prevention practices in both community and aged care settings​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Preventing infections – aged care consumer fact sheet
/quality-standards/partnerships-care-agreement-sample

Partnerships in Care Agreement – Sample

Tool

This resource is a sample of what a partner agreement might look like. It can be used as a template. This document has been created to support aged care providers and individuals where all parties would like to put an agreement in place. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Person-centred care, Dignity, respect and privacy, Infection prevention and control
Standard
1: The Individual, 4: The Environment, 5: Clinical Care
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Partnerships in care agreement
/quality-standards/outbreak-management-plan-key-features

Outbreak Management Plan - key features

Guidance
Published date

Outbreak management planning is a key part of infection prevention and control. This document supports both the development of a new outbreak management plan (OMP) and the quality assurance of existing plans. It details common OMP sections to get you started as you tailor your OMP to your service.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Outbreak Management Plan