Quality Standards Resource Centre

This resource provides recommendations for oral health care in adult inpatients, focusing on preventing issues like aspiration pneumonia, infections, and malnutrition. It emphasises regular oral assessments and evidence-based care practices. Its principles are applicable in aged care settings to enhance overall care. 

Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This user guide provides key actions from the NSQHS Standards for delivering safe care to people with cognitive impairment or at risk of delirium. It includes strategies for risk mitigation, evidence-based care, and clinical governance, applicable to aged care settings to ensure comprehensive, dignified, and high-quality care.  

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance for the health care of people with intellectual disability. The user guide is part of the Australian Commission on Safety and Quality in Health Care's National Safety and Quality Health Service (NSQHS) Standards. The resource was developed in response to significant evidence of poor health outcomes for people with intellectual disability in Australia’s health system. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

These standards outline frameworks to ensure the safety and quality of digital mental health services in Australia. It includes standards for clinical and technical governance, partnering with consumers, and delivering a safe model of care. The standards aim to improve service quality, protect users, and establish guidelines for best practices across digital platforms. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance for organisations developing policies, procedures and protocols for preventing, screening, assessing, treating, monitoring and documenting pressure injuries. The fact sheet also provides a pressure injury flowchart for adult hospital admissions. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the roles and qualifications of dental professionals, including dentists, hygienists, and prosthetists, and their responsibilities in patient care. It emphasises the importance of registration, adherence to standards, and compliance monitoring to prevent fraud in Medicare billing and prescribing practices. 

This webpage provides resources to help improve communication, care and support for people who are deaf, Deaf, hard of hearing, or who experience hearing loss. It includes 3 tools: Everyday Communication, Inclusive Healthcare, and Building Competency. There are also links to other relevant resources.

This resource is a collection of resources on the Tasmanian Government Department of Health webpage about healthy ageing. It includes resources about malnutrition screening, being physically active, and eating well.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

The Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Community Care in Australia (Falls Guidelines for Community Care) has been developed for use by health professionals, primary care providers, the aged care workforce and other community care staff. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet supports the Falls Guidelines for Australian Residential Aged Care Services. It includes recommendations from the falls guidelines about multifaceted interventions, exercise, hip protectors, dairy food provision, vitamin D supplements, and osteoporosis medicines. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet supports the Falls Guidelines for Community Care. It includes recommendations from the falls guidelines including exercise to prevent falls, home safety interventions, multi component interventions, and single interventions for specific risk factors.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

The Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Australian Residential Aged Care Services has been developed for use by health professionals and the aged care workforce. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet is informed by the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard (CCS), developed by the Australian Commission on Safety and Quality in Health Care. The CCS describes the safe and appropriate use of psychotropic medicines for people with cognitive disability or impairment, in a way that upholds their rights, dignity, health and quality of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on managing incontinence-associated dermatitis (IAD) and pressure injuries (PI) in aged care. It highlights the differences between IAD and PI, emphasises the need for timely assessment and monitoring, and outlines strategies for prevention, including proper skin care, repositioning, and using appropriate continence products to prevent skin damage. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This guide offers practical strategies for care workers to support people with dementia in making everyday decisions within residential aged care settings. It covers communication techniques, promoting choice in personal care and daily activities, understanding body language, and emphasises person-centred care while respecting residents' preferences, dignity, and rights.

This resource provides information on preventing falls at home for older people. It explains common causes of falls, such as poor lighting and slippery surfaces, and offers practical solutions like home modifications, exercise, and footwear adjustments. The document emphasises maintaining safety in and around the home to reduce the risk of falls.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This page provides resources for Aboriginal and Torres Strait Islander people on social and emotional wellbeing. It contains information on support services, scholarships, lived experience centres, stories and other resources for mental health.

Teeth.org.au is a website designed to provide oral health information to maintain a healthy mouth. It provides educational resources, information on accessing dental care, finding a dentist tool, and articles on oral health.