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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 61 to 65 of 65 result(s)
/quality-standards/membership-governing-bodies-fact-sheet

Membership of governing bodies fact sheet

Fact sheet
Published date

Explains the governing body membership requirements, including what ‘independent non-executive’ and ‘clinical care experience’ mean, and how to apply for a determination if you can’t meet one or both requirements. 

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
Membership of governing bodies thumbnail
/quality-standards/provider-governance-checklist-0

Provider governance checklist

Fact sheet
Published date

Provides a way for you to identify which governance obligations apply to your registration category, and to plan and record the actions and review dates you need to meet them.

Provider governance checklist  (PDF  370.5 KB)
Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures
Provider governance checklist thumbnail
/quality-standards/new-aged-care-infection-prevention-and-control-guide-webinar

New Aged Care Infection Prevention and Control Guide – Webinar

Webinar
Published date

This resource provides an overview of a webinar discussing the new Aged Care Infection Prevention and Control (IPC) Guide. It explains how aged care providers can apply infection prevention principles to minimise risks, meet the Aged Care Quality Standards, and develop local IPC policies and procedures tailored to their services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
New Aged Care Infection Prevention and Control Guide – Webinar
/quality-standards/dementia-enabling-environments-adapt-home-kitchen

Dementia enabling environments - Adapt a home: Kitchen

Fact sheet

This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about adapting a home, focusing on the kitchen. It includes principles to integrate enabling design and make changes within the physical environment to maximise enablement and wellbeing for people living with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
4: The Environment, 6: Food and Nutrition
Outcomes
4.1a: Environment – services delivered in the individual’s home, 6.4: Dining experience
Dementia enabling environments - Adapt a home: Kitchen
/quality-standards/creating-safe-and-inclusive-care-forgotten-australians-and-care-leavers

Creating safe and inclusive care for Forgotten Australians and Care Leavers

Webinar
Published date

This resource provides guidance for creating safe, inclusive aged care for Forgotten Australians and Care Leavers, focusing on trauma-informed practices. It supports providers in recognising unique needs, avoiding re-traumatisation, and promoting respect and sensitivity in care environments.

Author
External resource
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
Creating safe and inclusive care for Forgotten Australians and Care Leavers