Quality Standards Resource Centre

This resource provides a toolkit for palliative care and end-of-life planning for people with dementia. It includes practical advice, resources, and evidence-based guidance to support health and aged care workers in delivering quality care. The toolkit covers assessment, care planning, symptom management, and communication with patients and families.

This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.

This guide covers managing medical records in residential aged care facilities (RACFs). It describes different practitioner models (solo, practice-based, aged care-specific) and provides standards for record-keeping, sharing notes, and maintaining clinical governance. The guide suggests methods for transferring medical information to RACF staff, including printing, electronic sharing, and handover notes.

This resource provides materials for health professionals supporting older people with diabetes. Resources cover diabetes symptoms and management, blood glucose monitoring, diabetes medication, healthy eating, and more, aiming to improve quality care.

This resource offers practical guidance on effective care coordination, focusing on communication within multidisciplinary teams, continuity of care, and transition management. It provides tools for involving families in care planning and supports strategies for optimising palliative care and improving outcomes for people in aged care settings.

This guide focuses on collaboration and multidisciplinary care for older adults, particularly in residential aged care. It outlines the benefits of team-based care, effective team structures, shared goals, defined roles, building trust, communication, and measurable processes to improve health outcomes. It provides practical tips for effective teamwork and highlights the importance of coordinating care among various healthcare professionals.

This resources provides information for Aboriginal Community Controlled Health Organisations (ACCHOs) and other communities related to medicine use and management. It includes a collection of resources for health workers involved in prescribing and supplying medicines in these settings.

This resource provides information on the impact of dementia on oral health, outlining key issues such as increased risk of poor oral health, the effects of medications, and the importance of maintaining dental care routines. It offers practical tips for toothbrushing, denture care, and dental visits to support those living with dementia.

This resource provides an overview of the assessment and monitoring processes for aged care providers. It explains quality reviews, site audits, and the use of quality indicators to help improve services. It also covers continuous improvement plans and the importance of self-assessment to ensure compliance with the Aged Care Quality Standards.

This resource provides physical activity guidelines for older people, highlighting the benefits of staying active. It recommends 30 minutes of moderate-intensity activity daily, including strength, flexibility, balance, and cardiovascular exercises. The document also provides tips for safely starting and maintaining an exercise routine to support healthy ageing.

The Translating and Interpreting Service (TIS National) provides interpreting support for people with limited English proficiency and agencies requiring assistance to communicate with non-English-speaking clients. Services include telephone, on-site, and video interpreting, with options for both government and fee-paying clients across Australia.

This resource kit provides downloadable tools for businesses, including aged care, to manage COVID-19 risks. It includes checklists, posters, and infographics covering hygiene, physical distancing, cleaning, and response actions if a worker contracts COVID-19. These materials help workplaces implement safe practices and reduce the spread of the virus.

This resource provides an overview of voluntary assisted dying (VAD) in Australia, detailing eligibility criteria, procedures, and legal requirements. It covers how VAD laws vary across jurisdictions, safeguards in place, and responsibilities for health professionals and institutions. Health professionals can conscientiously object but may still have legal responsibilities.

This resource provides a register of conformant clinical software products that meet national digital health requirements, enabling functions like My Health Record access, health summary uploads, and prescription management. Organisations using the register should verify entries’ currency and accuracy as updates depend on software developers.

This resource provides work health and safety (WHS) guidance for the aged care industry during COVID-19. It includes information on employer responsibilities, safe workplace practices, and compliance with public health directions. It supports aged care providers in managing COVID-19 risks across various settings, including residential, respite, and in-home care services.

This resource explains respiratory syncytial virus (RSV), a common and highly contagious virus that affects the airways and lungs. It outlines symptoms, prevention, and potential complications, especially for young children and older adults. It also provides information on diagnosis, treatment, and recently approved vaccines for at-risk groups.

This resource provides a detailed overview of infection prevention and control systems in healthcare settings. It highlights the use of standard and transmission-based precautions, hand hygiene, aseptic techniques, and workforce immunisation. The document outlines strategies to reduce infection risks and maintain clean, safe environments, ensuring comprehensive infection control management​. 

This resource outlines the role of the Infection Prevention and Control (IPC) Advisory Committee. The committee provides strategic advice to support national initiatives related to infection prevention and control, focusing on compliance with safety standards, infection surveillance, and improving engagement with clinicians and consumers to enhance IPC practices​. 

This resource provides guidance on minimising the spread of COVID-19, including aged care settings. It outlines vaccine information, risk assessments, physical distancing, hygiene and rapid antigen testing in the workplace. It also contains key resources such as signage, posters and translated information.

This resource outlines processes to maintain a clean, safe, and hygienic environment in healthcare, including aged care. It provides guidance on infection control, environmental cleaning, and staff training to reduce risks and make sure high-quality care. The document also covers responding to environmental risks, maintaining equipment, and infection prevention practices.