Quality Standards Resource Centre

This page provides guidance for home service providers delivering care to older people in their homes. It outlines how providers must follow the Aged Care Quality Standards, conduct regular assessments, manage risks, and ensure the safety of vulnerable people. It includes resources to help providers identify and manage risks. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource offers guidelines for preventing Staphylococcus aureus bloodstream infections (SABSI) in healthcare settings. It covers infection control strategies, including hand hygiene, device management, and surgical site care, helping organisations reduce infection risks and comply with national SABSI prevention standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides fact sheets for consumers and carers on infection prevention and control, including hand hygiene and healthcare-associated infections. It covers common infections such as MRSA, CPE, and CDI, offering guidance on prevention, treatment, and risk factors to help reduce the spread of infections in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on the shingles vaccine, which is free for Aboriginal and Torres Strait Islander people aged 50 and over. It explains the risks of shingles, vaccination locations, and potential side effects. The document encourages older adults to discuss vaccination with their healthcare professional to protect against shingles. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This poster outlines the correct sequence for putting on and removing personal protective equipment (PPE) to reduce the transmission of infectious agents. It provides step-by-step instructions for healthcare workers to ensure safe use of gowns, masks, gloves, and protective eyewear​. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides a presentation for Infection Prevention and Control Week 2023 covers hand hygiene, standard and transmission-based precautions, managing invasive devices, and antimicrobial stewardship. It provides foundational knowledge for healthcare workers to prevent and control infections in care settings​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

The Australian Commission on Safety and Quality in Health Care's Sepsis Clinical Care Standard 2022 outlines 7 quality statements to ensure early recognition and best-practice care for sepsis, reducing risks of death and complications. It includes indicators for monitoring care and ensuring timely treatment. Applicable to multiple settings, including aged care, it supports high-quality sepsis management and improved outcomes.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on infection prevention in home care settings, highlighting challenges such as the unpredictability of home environments and lack of basic hygiene resources. It explains how to apply standard and transmission-based precautions, manage infection hazards, and involve clients in maintaining infection control practices to ensure safety. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information about respiratory syncytial virus (RSV), a common and highly contagious respiratory virus. It explains symptoms, diagnosis, and prevention, highlighting that RSV can be serious for infants and older adults with chronic conditions. It also details how RSV cases are monitored through national surveillance systems. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on implementing updated standards for reprocessing reusable medical devices in health and non-health facilities. It supports compliance with AS 5369:2023, ensuring healthcare organisations follow national and international standards for safe equipment reprocessing to minimise infection risks and promote patient safety. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on risk assessment and management in home care settings under the strengthened Aged Care Quality Standards. It explains how to identify and assess risks, implement control measures, and review safety protocols to minimise hazards and ensure the safety of older people and care workers in home environments. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides infection prevention and control (IPC) location-based guidance tailored for aged care providers. It includes state and territory-specific IPC requirements and offers links to relevant Commonwealth and local guidance. The document helps providers access and prioritise the appropriate IPC information to maintain compliance with regulations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource offers guidance to aged care providers on keeping older people safe during summer. It includes strategies for managing heat exposure, hydration, and sun protection. It helps providers monitor vulnerable people, recognise signs of overheating, and implement preventative measures to ensure safety during hot weather​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This is an Infection and Prevention Control (IPC) resource tool. This tool can be used by both residential and home care providers to access key pieces of information and reference materials on infection prevention and control. The tool provides access to specific information by selecting a relevant topic and sub-topic. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on proper laundry procedures in residential aged care to support infection control. It explains how to handle soiled linen, manage laundry services, and prevent contamination. The resource aligns with infection control standards, helping aged care providers meet hygiene requirements and reduce the risk of pathogen transmission. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance for aged care organisations on supplying and managing equipment and aids for care recipients. It outlines the responsibilities for ensuring that all equipment is safe, clean, and fit for purpose. The document also covers subcontractor equipment and highlights the importance of regular maintenance and risk assessments. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet provides essential tips for older people on how to prevent infections. It covers hand hygiene, vaccinations, home cleaning, proper disposal of needles, and mental health care. The resource is designed to support infection prevention practices in both community and aged care settings​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource highlights the importance of preventing equipment failures in aged care settings. It outlines the need for regular maintenance checks, adherence to manufacturer guidelines, and proper record-keeping to ensure safety. The document also provides recommendations for improving the safety and reliability of critical devices, such as mobility hoists and medical equipment. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a sample of what a partner agreement might look like. It can be used as a template. This document has been created to support aged care providers and individuals where all parties would like to put an agreement in place. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Outbreak management planning is a key part of infection prevention and control. This document supports both the development of a new outbreak management plan (OMP) and the quality assurance of existing plans. It details common OMP sections to get you started as you tailor your OMP to your service.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.