Quality Standards Resource Centre

This resource provides user guides, quick reference materials, and videos to support aged care providers in using the Government Provider Management System (GPMS). It covers essential tasks such as managing user details, financial reporting, and service information. The GPMS ensures accurate and efficient data management for regulatory compliance and operational oversight in aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of the Government Provider Management System (GPMS), designed to simplify access to and reporting of information by aged care providers to the government. It includes user guides, fact sheets, and troubleshooting support for managing organisational details, notifications, and financial reporting in compliance with aged care requirements. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information and templates for the Quarterly Financial Report (QFR), required for approved aged care providers. It includes data definitions, templates, frequently asked questions, and guidance for reporting on finances, labour costs, and other operational data. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information about the aged care workforce, highlighting opportunities for those interested in joining the sector. It details available programs such as scholarships, training, and clinical placements for nurses and aged care workers. It also includes initiatives to support the growth, training, and development of the aged care workforce to ensure quality care for older adults. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on improving accommodation in residential aged care through the National Aged Care Design Principles and Guidelines, effective from July 2024. It covers areas such as creating dementia-friendly environments, improving access to outdoor spaces, fostering community connections, and ensuring privacy. The guidelines aim to promote independence and a home-like atmosphere. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on a mental health program for Aboriginal and Torres Strait Islander people. It includes funding for culturally appropriate mental health services, offering psychological therapies, complex care, and clinical coordination. The program integrates with other services such as drug and alcohol support and suicide prevention initiatives. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

This video explains the concept of dignity of risk in aged care, emphasising that older people have the right to make their own choices, even when those choices involve risks. It provides examples of how care providers can support decision-making while promoting safety and respect for individual autonomy. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the flu and COVID-19 vaccination program for residential aged care providers. It includes information about what services must do to take precautions to prevent and control the flu and COVID-19 and minimise infection-related risks. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the National Roadmap for Improving the Health of People with Intellectual Disability, aiming to address health inequities. It focuses on enhancing care support, developing better models of care, improving oral health, and supporting health professionals. The roadmap includes projects on primary care, health assessments, curriculum development, and more.

This resource provides cleaning and disinfection guidance for health and residential aged care homes to reduce the transmission of COVID-19. It outlines cleaning protocols, frequency, and the use of appropriate disinfectants, ensuring safety for staff and residents. The document also covers procedures for cleaning after suspected or confirmed COVID-19 cases. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

The Poisons Standard (SUSMP) is a resource that classifies medicines and chemicals into schedules for regulatory control in Australia. It outlines guidelines for labelling, packaging, and handling of substances. Key points include updates on scheduling decisions, which assist in public safety, healthcare, and chemical management. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.