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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 101 to 120 of 280 result(s)
/quality-standards/advance-care-planning-information-clinicians

Advance care planning - Information for clinicians

Fact sheet
Published date

This resource guides clinicians on the importance of advance care planning, particularly for those with life-limiting illnesses, chronic conditions, or cognitive impairment. It outlines the need for early conversations about patient preferences and comprehensive care, ensuring decisions are documented, shared, and align with clinical handover processes to respect patient autonomy and improve care outcomes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.7: Palliative care and end-of-life care, 3.1 Assessment and planning
Advance care planning - Information for clinicians
/quality-standards/5-moments-hand-hygiene-aged-care

The 5 Moments for Hand Hygiene in aged care

Poster
Published date

This resource is a poster outlining the ‘5 Moments for Hand Hygiene’ in aged care settings. It provides clear guidance on when to perform hand hygiene: before touching a person, before a procedure, immediately after a procedure or bodily fluid exposure, after touching a person, and after touching a person's surroundings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The 5 Moments for Hand Hygiene in aged care
/quality-standards/aged-care-infection-prevention-and-control-guide-summary-resource

The Aged Care Infection Prevention and Control Guide: summary resource

Guidance
Published date

This summary provides an overview of the Aged Care Infection Prevention and Control (IPC) Guide. It includes key topics such as IPC systems, risk assessment, standard and transmission-based precautions, staff health and safety, antimicrobial stewardship, and continuous quality improvement. It supports aged care providers in maintaining infection control standards​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The Aged Care Infection Prevention and Control Guide: summary resource
/quality-standards/australian-immunisation-handbook

The Australian Immunisation Handbook

Guidance
Last Updated

This resource provides clinical advice for health professionals on the safe and effective use of vaccines. It includes guidelines for vaccine administration, special risk groups, and updates on vaccine-preventable diseases. The handbook is a comprehensive reference for ensuring the best immunisation practices, particularly important in protecting vulnerable populations, including those in aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The Australian Immunisation Handbook
/quality-standards/aura-2023-highlights-aged-care

AURA 2023 Highlights for Aged care

Fact sheet
Published date

This resource summarises key findings from the AURA 2023 report, focusing on antimicrobial use and resistance in aged care. It provides priorities for action to reduce inappropriate prescriptions, promote antimicrobial stewardship, and improve infection prevention and control in aged care settings, aligning with quality standards to enhance care for older people. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
AURA 2023 Highlights for Aged care
/quality-standards/aged-care-infection-prevention-and-control-guide

The Aged Care Infection Prevention and Control Guide

Guidance
Published date

This resource outlines the basic principles of infection prevention and control and explains how to apply these principles using a risk-based approach. The guide supports implementation of the strengthened Aged Care Quality Standards. It is a supplementary resource for the Australian Guidelines for the Prevention and Control of Infection in Healthcare for aged care settings. 

This resource may refer to information that will be updated from 1 November 2025.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.1a: Environment – services delivered in the individual’s home, 4.1b: Environment – services delivered other than in the individual’s home, 5.2: Preventing and controlling infections in delivering clinical care services
The Aged Care Infection Prevention and Control Guide
/quality-standards/ariia-knowledge-and-implementation-hub-resources

ARIIA Knowledge and Implementation Hub - Resources

Guidance
Last Updated

The ARIIA Resources Hub is an evidence-based guide that supports innovation across the aged care sector. It provides a comprehensive collection of tools, guidelines, and frameworks for aged care providers, focusing on technology adoption, clinical standards, and care improvement strategies. The hub offers resources to enhance service quality and support the digital transformation of aged care.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
4: The Environment, 3: The Care and Services, 5: Clinical Care, 2: The Organisation, 1: The Individual, 4: The Environment, 7: The Residential Community
ARIIA Knowledge and Implementation Hub - Resources
/quality-standards/covid-19-advice-health-professionals

COVID-19 advice for health professionals

Guidance
Last Updated

This resource offers COVID-19 guidance for health professionals, including infection prevention, antiviral treatments, and telehealth services. It advises on managing high-risk patients, accessing personal protective equipment (PPE), and maintaining hygiene standards. It is essential for ensuring safe healthcare delivery, particularly in aged care settings during the pandemic. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
COVID-19 advice for health professionals
/quality-standards/end-life-care-last-days-life

End-of-life care - Last days of life

Fact sheet
Published date

This resource provides guidance on end-of-life care during the last days of life, relevant for aged care settings. It focuses on maintaining comfort, managing symptoms, and reducing unnecessary interventions. Clinicians are supported in offering compassionate care, addressing potential emergencies, and involving family members while ensuring that older people are treated with dignity during their final days. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
End-of-life care - Last days of life
/quality-standards/end-life-care-clinical-basics

End-of-life care - clinical basics

Fact sheet
Published date

This resource provides key actions for clinicians delivering end-of-life care. It highlights the shift from curative to palliative approaches, emphasising communication, patient dignity, symptom management, medication review, and decision-making. It includes strategies for managing common symptoms and minimising risks to ensure safe, high-quality care in the last days of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
End-of-life care - clinical basics
/quality-standards/digital-transformation-aged-care-sector

Digital transformation for the aged care sector

Guidance
Last Updated

This resource outlines the digital transformation agenda for the aged care sector in Australia, focusing on creating a consolidated, sustainable, and modern IT network. It includes strategies for improving connections between clients, providers, and the government, offering webinars and resources to support this transition. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Digital transformation for the aged care sector
/quality-standards/essential-element-2-identifying-goals-care

Essential element 2: Identifying goals of care

Guidance
Last Updated

This resource guides providers in identifying and setting goals of care with patients through shared decision-making. It fosters collaboration between patients, family, and healthcare teams to clarify expectations and establish personalised clinical and personal care objectives.

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Essential element 2: Identifying goals of care
/quality-standards/fact-sheet-asymptomatic-bacteriuria

Fact sheet - Asymptomatic bacteriuria

Fact sheet
Published date

This fact sheet offers guidance on managing asymptomatic bacteriuria and reducing inappropriate antimicrobial prescribing for residents of aged care facilities. It details symptoms, strategies to decrease unwarranted antimicrobial prescriptions for asymptomatic bacteriuria, and an assessment and treatment framework for residents suspected of urinary tract infections. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Fact sheet - Asymptomatic bacteriuria
/quality-standards/falls-prevention

Falls prevention

Guidance
Last Updated

This resource provides guidance for preventing falls and harm from falls in older people in healthcare settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Falls prevention
/quality-standards/visiting-aged-care-home-during-outbreak-a3-poster

Visiting an aged care home during an outbreak - A3 poster

Poster
Published date

This A3 poster can be used by aged care facilities during an outbreak. It explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

 

Author
Aged Care Quality & Safety Commission
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
thumbnail visiting aged care home during outbreak
/quality-standards/what-were-doing-about-palliative-care

What we’re doing about palliative care

Guidance
Last Updated

This resource outlines the Australian Government’s strategies, initiatives, and research for improving palliative care. It details the National Palliative Care Strategy, workforce training, and key programs such as at-home and aged care measures. It also highlights the National Framework for Advance Care Planning, ensuring access to quality palliative care across Australia. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
What we’re doing about palliative care
/quality-standards/what-hand-hygiene

What is hand hygiene?

Guidance
Published date

This resource provides guidance on proper hand hygiene practices in healthcare settings. It covers key topics such as the correct use of alcohol-based hand rubs, when to wash hands with soap and water, and appropriate glove use. It also addresses common hand care issues and strategies for preventing dermatitis in healthcare workers. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
What is hand hygiene?
/quality-standards/hand-hygiene-presentation

Hand Hygiene presentation

Presentations
Published date

This presentation is designed for healthcare workers to introduce the basics of hand hygiene, its significance in preventing infections, and ensuring both patient and healthcare worker safety. It outlines when and how to perform hand hygiene, its role in infection control, and the importance of compliance monitoring in healthcare settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Hand Hygiene presentation
/quality-standards/your-questions-answered-influenza

Your questions answered - Influenza

Guidance
Last Updated

This resource answers common questions about influenza vaccination. It explains the importance of annual flu vaccines, who should get vaccinated, and how the vaccine works. It highlights the vaccine's role in preventing serious complications, particularly for older adults, children, pregnant people, and those with chronic health conditions. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Your questions answered - Influenza
/quality-standards/caring-cognitive-impairment

Caring for Cognitive Impairment

Guidance

This resource outlines support for health service organisations to provide safe, high-quality care for people with cognitive impairment, especially during COVID-19. It includes new intellectual disability resources, fact sheets, posters, and guidance aligned with the National Safety and Quality Health Service (NSQHS) Standards to improve patient outcomes and care experiences. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.6 Cognitive impairment  
Caring for Cognitive Impairment