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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 101 to 104 of 104 result(s)
/quality-standards/statement-rights-providers

Statement of Rights - Providers

Guidance

This resource provides information for providers about the Statement of Rights. The Statement of Rights promote quality and safe care for older persons accessing, or seeking to access, funded aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system. 

This page includes information about what the Statement of Rights means for providers, and has links to additional resources about the rights, including videos and fact sheets.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation, 7: The Residential Community
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 1.3: Choice, independence and quality of life, 2.6b: Complaints and feedback management for individuals, 7.1: Daily living
Statement of Rights - Providers
/quality-standards/national-aged-care-design-principles-and-guidelines

National Aged Care Design Principles and Guidelines

Guidance
Published date

This guide provides guidance on different systems and tools that can be used in residential aged care and community settings. It includes topics such as clinical handover and continuity of care (medication management), information technology systems, My Aged Care, quality improvement, and more. This resource complements Part A: Common clinical conditions in aged care and Part B: General approaches to aged care of the RACGP aged care clinical guide (Silver Book).

Author
Department of Health, Disability and Ageing
Standard
3: The Care and Services, 4: The Environment, 6: Food and Nutrition, 7: The Residential Community
Outcomes
3.2: Delivery of funded aged care services, 4.1b: Environment – services delivered other than in the individual’s home, 6.1: Partnering with individuals on food and drinks, 6.4: Dining experience, 7.1: Daily living
National Aged Care Design Principles and Guidelines thumbnail
/quality-standards/right-based-and-person-centred-care-what-it-means-older-people-video

Right-based and person-centred care - what it means for older people video

Video
Published date
Last Updated

This video explains what right-based and person-centred care means and how you can work with your provider to achieve it. 


 

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual
Outcomes
1.1: Person-centred care
Right-based and person-centred care - what it means for older people video screenshot
/quality-standards/creating-safe-and-inclusive-care-forgotten-australians-and-care-leavers

Creating safe and inclusive care for Forgotten Australians and Care Leavers

Webinar
Published date

This resource provides guidance for creating safe, inclusive aged care for Forgotten Australians and Care Leavers, focusing on trauma-informed practices. It supports providers in recognising unique needs, avoiding re-traumatisation, and promoting respect and sensitivity in care environments.

Author
External resource
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
Creating safe and inclusive care for Forgotten Australians and Care Leavers