Quality Standards Resource Centre

This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet is informed by the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard (CCS), developed by the Australian Commission on Safety and Quality in Health Care. The CCS describes the safe and appropriate use of psychotropic medicines for people with cognitive disability or impairment, in a way that upholds their rights, dignity, health and quality of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet provides guidance on improving antimicrobial prescribing through selective reporting of antimicrobials for health service organisations and primary care providers. It includes information on diagnostic stewardship, definitions and the importance of selective reporting and other relevant information to support organisations and providers. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
 

This resource provides guidance on infection prevention and control for aged care providers, outlining responsibilities to make sure safety and minimise infection risks. It covers the development of infection control programs, training requirements, governance, and compliance with national standards, supporting the delivery of safe, high-quality care in residential aged care settings. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

This guide offers practical strategies for care workers to support people with dementia in making everyday decisions within residential aged care settings. It covers communication techniques, promoting choice in personal care and daily activities, understanding body language, and emphasises person-centred care while respecting residents' preferences, dignity, and rights.

This guide offers principles and practice points for assessing and managing behavioural and psychological symptoms of dementia (BPSD) in aged care. It includes frameworks for comprehensive patient assessment, non-pharmacological and pharmacological interventions, medication review, and personalised care plans to improve care outcomes for dementia patients.

This resource offers guidance on diagnosing and managing dementia, covering its impact on cognitive and physical functions, screening methods, and differential diagnoses. It discusses appropriate use of medications, non-pharmacological approaches, and ongoing care plans for supporting those with dementia. It includes practical recommendations on cognitive assessments, functional reviews, and medication management.

This resource provides information about dementia in Aboriginal and Torres Strait Islander communities. It covers the effects on mind, body, and spirit, the prevalence among older and younger people, risk factors like genetics and lifestyle, and the types of dementia most common in these communities. It emphasises the importance of cultural understanding in dementia care.

This resource is a best-practice guide to cognitive impairment and dementia care for Aboriginal and Torres Strait Islander people attending primary health care. It combines clinical evidence with cultural principles, addressing health promotion, prevention, detection, and management of dementia, while also providing culturally informed recommendations on end-of-life care and support for carers within the context of primary care services.

This resource addresses the challenges people with cognitive disabilities face when accessing healthcare, such as communication barriers, limited access to quality services, over-prescription, and restrictive practices. It invites feedback on how to improve care quality and ensure the human rights of those with disabilities are upheld, incorporating considerations for different cultural and demographic groups.

This guide provides information on preventing and managing infections and sepsis in aged care settings. It includes recommendations on vaccination, antibiotic stewardship, recognising symptoms, and managing conditions such as respiratory, urinary tract, skin, and gastrointestinal infections. It also covers risk assessment, treatment considerations, and the role of general practitioners in infection control.

This resource provides information on aseptic techniques to support service provides adapt practices to protect patients from healthcare-associated infections and healthcare workers from contact with blood, body fluid and body tissue. It provides guides for implementation, principles of aseptic technique and safe use of chlorhexidine. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

The AMR provides information on antimicrobial resistance and it's threats to human and animal health. It contains information on how to reduce it's spread, news, AMR resources and other resources on antimicrobial resistance.

This poster outlines airborne precautions, in addition to standard precautions, for infection prevention and control. It provides guidance on preventing transmission of infectious agents through airborne droplet nuclei using personal protective equipment (PPE), negative pressure rooms, and limiting patient movement to reduce infection risks​. 

This poster provides guidance on combined airborne and contact precautions for infection prevention and control. It includes information on using personal protective equipment (PPE) and other measures to minimise the spread of infectious agents transmitted through both airborne particles and direct contact. 

This poster outlines key steps to break the chain of infection, including staying home if unwell, physical distancing, frequent handwashing, cleaning surfaces, and covering coughs or sneezes. It aims to prevent the spread of respiratory infections and supports infection prevention practices in healthcare settings. 

This resource examines mental health challenges in people living with dementia, covering complexities in diagnosing conditions like depression and anxiety. It provides evidence-based insights on therapeutic approaches, including music and cognitive therapies, and offers tools to aid aged care providers in supporting mental health in dementia care.

This guidance addresses the infection risks associated with heater-cooler devices, particularly Non-tuberculous Mycobacterium infections. It provides recommendations for Australian healthcare organisations on managing these risks, including using safety notices and infection control guidelines. It should be used alongside state and territory health advice​. This resource may apply to healthcare contexts outside of aged care and please consider the applicability of this resource to your care setting.

This resource is a poster on droplet precautions, in addition to standard precautions, for infection prevention. It outlines measures to prevent the transmission of infectious agents spread through respiratory droplets, such as using appropriate personal protective equipment (PPE), patient placement, and minimising patient transport. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.