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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 141 to 156 of 156 result(s)
/quality-standards/digital-health-developer-portal-aged-care-clinical-information-system-standards-v10

Digital Health Developer Portal - Aged Care Clinical Information System Standards v1.0

Guidance
Last Updated

This resource outlines the Aged Care Clinical Information System (ACCIS) Standards version 1.0, which sets minimum software requirements for clinical information and electronic medication management systems in aged care. The standards support interoperability, data sharing, and improved care quality by enabling safe and efficient clinical decision-making and information exchange between care providers.

Author
External resource
Key Theme
Corporate and clinical governance, Information management system
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Digital Health Developer Portal - Aged Care Clinical Information System Standards v1.0
/quality-standards/aged-care-clinical-information-system-accis-standards

Aged Care Clinical Information System (ACCIS) Standards

Guidance
Last Updated

This resource outlines the Aged Care Clinical Information System (ACCIS) Standards, providing minimum software requirements for clinical information systems used in aged care. It supports interoperability, data sharing, and safe clinical decision-making. The standards aim to enhance care coordination, improve data accuracy, and ensure compliance with privacy and security protocols within residential aged care settings.

Author
External resource
Key Theme
Corporate and clinical governance, Information management system
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Aged Care Clinical Information System (ACCIS) Standards
/quality-standards/electronic-prescriptions

Electronic prescriptions

Guidance
Published date
Last Updated

This resource provides an overview of electronic prescriptions, which offer a digital alternative to paper prescriptions. It explains how electronic prescriptions can be issued by healthcare providers and stored on digital devices for convenience. The resource also details the benefits of the Active Script List (ASL) for managing multiple prescriptions, enhancing efficiency and medicine safety.

Author
External resource
Key Theme
Medication management, Information management system, Corporate and clinical governance
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines, 5.1: Clinical governance
Electronic prescriptions
/quality-standards/advance-care-planning-australia

Advance Care Planning Australia

Guidance
Last Updated

This resource provides information on advance care planning, which enables people to make decisions about their future health care in case they are unable to communicate their preferences. It helps ensure that healthcare providers and loved ones understand and respect their treatment choices. The resource includes tools, forms, and advice for creating an advance care plan.

Author
External resource
Key Theme
Palliative and end of life care, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.7: Palliative care and end-of-life care, 3.1 Assessment and planning
Advance Care Planning Australia
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-anticipatory-care

RACGP aged care clinical guide (Silver Book) - Part B - Anticipatory care

Guidance
Last Updated

This guide outlines anticipatory care planning for older adults, focusing on proactive and person-centred approaches. It details triggers for care planning, identifying vulnerability, medication management, and the use of 'as needed' (PRN) medicines for various conditions like allergic reactions, asthma, diabetes, falls, and palliative care. It includes specific recommendations for developing individualised care plans and appropriate interventions for maintaining health and quality of life.

Author
External resource
Key Theme
Environment, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions, Delivering comprehensive care and services
Standard
5: Clinical Care, 3: The Care and Services, 4: The Environment
Outcomes
4.1a: Environment – services delivered in the individual’s home, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Anticipatory care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-older-people-rural-and-remote-communities

RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities

Guidance
Last Updated

This guide discusses providing aged care in rural and remote communities, focusing on the unique needs of older residents, the role of GPs in care coordination, and overcoming challenges like limited services and workforce shortages. It covers building telehealth connections, establishing collaborative care models, and offers a checklist for newly arrived GPs to support quality care for older adults.

Author
External resource
Key Theme
Care coordination and transitions, Delivering comprehensive care and services, Workforce and human resources management
Standard
4: The Environment, 2: The Organisation, 3: The Care and Services, 5: Clinical Care
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-infection-and-sepsis

RACGP aged care clinical guide (Silver Book) - Part A - Infection and sepsis

Guidance
Last Updated

This guide provides information on preventing and managing infections and sepsis in aged care settings. It includes recommendations on vaccination, antibiotic stewardship, recognising symptoms, and managing conditions such as respiratory, urinary tract, skin, and gastrointestinal infections. It also covers risk assessment, treatment considerations, and the role of general practitioners in infection control.

Author
External resource
Key Theme
Infection prevention and control
Standard
5: Clinical Care, 4: The Environment
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Infection and sepsis
/quality-standards/residential-aged-care-supporting-residential-aged-care-residents-and-their-healthcare-teams

Residential aged care - Supporting residential aged care residents and their healthcare teams

Guidance
Published date

This resource provides information on digital health tools available for residential aged care providers. It covers how these tools, including My Health Record, support care coordination, improve health outcomes, and enable secure information sharing between healthcare providers to enhance the quality of aged care services.

Author
External resource
Key Theme
Corporate and clinical governance, Information management system, Delivering comprehensive care and services, Care coordination and transitions, Workforce and human resources management
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance, 2.7: Information management, 3.3: Communicating for safety and quality
Residential aged care - Supporting residential aged care residents and their healthcare teams
/quality-standards/amr-antimicrobial-resistance

AMR - Antimicrobial resistance

Guidance

The AMR provides information on antimicrobial resistance and it's threats to human and animal health. It contains information on how to reduce it's spread, news, AMR resources and other resources on antimicrobial resistance.

Author
External resource
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
AMR - Antimicrobial resistance
/quality-standards/mental-health-and-wellbeing-dementia-and-mental-health

Mental health and wellbeing - Dementia and mental health

Guidance
Last Updated

This resource examines mental health challenges in people living with dementia, covering complexities in diagnosing conditions like depression and anxiety. It provides evidence-based insights on therapeutic approaches, including music and cognitive therapies, and offers tools to aid aged care providers in supporting mental health in dementia care.

Author
External resource
Key Theme
Assessment and planning, Delivering comprehensive care and services, Clinical safety
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  
Mental health and wellbeing - Dementia and mental health
/quality-standards/goal-setting

Goal setting

Guidance
Last Updated

This resource discusses the role of goal setting in enhancing rehabilitation, reablement, and restorative care for older people. It highlights the value of involving older people in defining goals and the positive impact of goal setting on engagement, daily function, and quality of life.

Author
External resource
Key Theme
Choice, independence and quality of life, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Goal setting
/quality-standards/our-care-your-hands-aboriginal-stories-about-approaching-end-life

In our care into your hands: Aboriginal stories about approaching the end of life

Guidance
Published date

This 2015 resource shares Aboriginal and Torres Strait Islander stories about approaching end of life, emphasising cultural practices and the role of storytelling in palliative care. It offers insight into supporting culturally sensitive care for people nearing the end of life.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
In our care into your hands: Aboriginal stories about approaching the end of life
/quality-standards/european-wound-management-association-quality-standards

European Wound Management Association - Resource Library

Guidance

This resource library offers a collection of wound care materials, including publications, webinars, and e-learning modules, covering topics like wound healing, infection management, compression therapy, and advanced treatments. It provides resources for various target groups and is available in multiple languages.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
European Wound Management Association - Resource Library
/quality-standards/dementia-friendly-environments-dining-areas-kitchens-and-eating

Dementia-friendly environments - Dining areas, kitchens and eating

Guidance
Last Updated

This resource provides guidelines for creating dementia-friendly dining and kitchen spaces, emphasising sensory engagement, personalised meal experiences, and a home-like environment. It includes practical adjustments for lighting, noise, seating, and social interaction to enhance dining enjoyment.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment, Food and nutrition
Standard
4: The Environment, 5: Clinical Care, 6: Food and Nutrition
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 5.6 Cognitive impairment  , 6.4: Dining experience
Dementia-friendly environments - Dining areas, kitchens and eating
/quality-standards/dementia-enabling-environments

Dementia enabling environments

Guidance

The Dementia Enabling Environments website, developed by Alzheimer's WA, provides guidance and resources to help create enabling environments for a person living with dementia. It includes design principles for different environment types, include home and residential aged care facilities.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.1a: Environment – services delivered in the individual’s home, 4.1b: Environment – services delivered other than in the individual’s home, 5.6 Cognitive impairment  
Dementia Enabling Environments
/quality-standards/australian-centre-evidence-based-aged-care-resources

Australian Centre for Evidence Based Aged Care - Resources

Guidance

This resource provides a collection of tools and guidelines for improving person-centred care in aged care settings. It includes assessments on care personalisation, pain management, staff-family relationships, and support for sexuality and decision-making for people with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Person-centred care, Assessment and planning
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.1 Assessment and planning
Australian Centre for Evidence Based Aged Care - Resources