The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Palliative care education and training
This resource provides information on free palliative care education programs available for health and aged care workers. It includes details about various training opportunities, such as online courses and in-person sessions, designed to enhance skills in delivering high-quality palliative care. The programs cover key topics like symptom management, communication, and multidisciplinary care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
National Immunisation Program Schedule
This resource provides the National Immunisation Program (NIP) Schedule, outlining the recommended immunisations for people at specific stages of life, from birth through to adulthood. It includes information about free vaccines under the NIP and guidance for catch-up immunisations, ensuring the best possible protection through timely vaccinations.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
NSQHS Standards user guide for health service organisations providing care for patients with cognitive impairment or at risk of delirium
This user guide provides key actions from the NSQHS Standards for delivering safe care to people with cognitive impairment or at risk of delirium. It includes strategies for risk mitigation, evidence-based care, and clinical governance, applicable to aged care settings to ensure comprehensive, dignified, and high-quality care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
NSQHS Standards User Guide for the Health Care of People with Intellectual Disability
This resource provides guidance for the health care of people with intellectual disability. The user guide is part of the Australian Commission on Safety and Quality in Health Care's National Safety and Quality Health Service (NSQHS) Standards. The resource was developed in response to significant evidence of poor health outcomes for people with intellectual disability in Australia’s health system.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
National Safety and Quality Health Service Standards (second edition)
This resource outlines the second edition of the National Safety and Quality Health Service (NSQHS) Standards. It aims to protect people from harm and improve healthcare quality. The 8 standards cover areas like clinical governance, infection control, and medication safety, supporting aged care providers in meeting safety and quality expectations.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
NSQHS Standards - Preventing pressure injuries and wound management
This resource provides guidance for organisations developing policies, procedures and protocols for preventing, screening, assessing, treating, monitoring and documenting pressure injuries. The fact sheet also provides a pressure injury flowchart for adult hospital admissions.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
About dentists and dental practitioners
This resource outlines the roles and qualifications of dental professionals, including dentists, hygienists, and prosthetists, and their responsibilities in patient care. It emphasises the importance of registration, adherence to standards, and compliance monitoring to prevent fraud in Medicare billing and prescribing practices.
5 Moments for Hand Hygiene
This resource explains the 5 Moments for Hand Hygiene, a framework designed to minimise the risk of infection transmission in healthcare. It outlines key moments when hand hygiene should be performed, including before and after patient contact or procedures, and after touching a patient’s surroundings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
User guide to the Clinical Pathway for older people in aged care homes: suspected urinary tract infections
This user guide relates to the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.
Clinical pathways for suspected UTIs forms
These clinical forms are part of the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.
Infection prevention and control in aged care
This resource is a collection of resources on infection prevention and control (IPC) for aged care service providers and staff. It includes guidelines, IPC posters and antimicrobial stewardship (AMS) fact sheets.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Supporting Better Communication & Care
This webpage provides resources to help improve communication, care and support for people who are deaf, Deaf, hard of hearing, or who experience hearing loss. It includes 3 tools: Everyday Communication, Inclusive Healthcare, and Building Competency. There are also links to other relevant resources.
Healthy Ageing
This resource is a collection of resources on the Tasmanian Government Department of Health webpage about healthy ageing. It includes resources about malnutrition screening, being physically active, and eating well.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Falls Guidelines for Community Care
The Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Community Care in Australia (Falls Guidelines for Community Care) has been developed for use by health professionals, primary care providers, the aged care workforce and other community care staff.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Case study - Safe and Appropriate use of Psychotropic Medicines - Residential Aged Care
This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Preventing falls in residential aged care services - Fact sheet
This fact sheet supports the Falls Guidelines for Australian Residential Aged Care Services. It includes recommendations from the falls guidelines about multifaceted interventions, exercise, hip protectors, dairy food provision, vitamin D supplements, and osteoporosis medicines.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Preventing falls in community care - Fact sheet
This fact sheet supports the Falls Guidelines for Community Care. It includes recommendations from the falls guidelines including exercise to prevent falls, home safety interventions, multi component interventions, and single interventions for specific risk factors.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Falls Guidelines for Australian Residential Aged Care Services
The Preventing Falls and Harm from Falls in Older People: Best Practice Guidelines for Australian Residential Aged Care Services has been developed for use by health professionals and the aged care workforce.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Case study - Safe and Appropriate use of Psychotropic Medicines - In-home Aged Care
This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Safe and appropriate use of psychotropic medicines for aged care - Fact sheet
This fact sheet is informed by the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard (CCS), developed by the Australian Commission on Safety and Quality in Health Care. The CCS describes the safe and appropriate use of psychotropic medicines for people with cognitive disability or impairment, in a way that upholds their rights, dignity, health and quality of life.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
