Quality Standards Resource Centre

This resource is the Australian Indigenous HealthInfoNet website. The website provides access to resources and workforce information to inform practice and policy in Aboriginal and Torres Strait Islander health. The website also provides portals to collections of information by theme, including social and emotional wellbeing, cultural safety, end-of-life care, diabetes and respiratory health.

This portal provides links to Aboriginal and Torres Strait Islander health and cultural safety publications, policies, resources and programs. It also providers workforce support information and content relevant to specific health professional roles. The information supports health professionals to deliver culturally safe and responsive care.

This resource offers a series of webinars on cognitive impairment and dementia care for Aboriginal and Torres Strait Islander peoples. It is designed for primary health care teams including General Practitioners, Aboriginal and Torres Strait Islander health practitioners and health workers, nurses, allied health professionals and others who work in primary care. The webinar series has been developed in collaboration with Dementia Training Australia.

This resource is the Dementia Training Australia website. It contains training, practical tools and resources about caring for people living with dementia. Information on the website can be filtered by audience, resource type and care setting. Resources can also be accessed by focus areas such as changed behaviour, pain management, environments and medication management.  

This resource is the Dementia Australia website. The website contains information about the types of dementia, testing, diagnosis, treatment and management of dementia. It includes information about living with dementia, such as behaviour changes, nutrition, staying connected and care options. It also contains information for professionals supporting people living with dementia, including research, tools and other resources. 

This resource hub provides a variety of materials to support healthcare professionals and family members who are supporting a person living with dementia. It includes resources across many different topics, including behaviour, COVID-19, design, engagement and other general resources. Keywords can be used to refine search and resources can be filtered by topic and audience type.

This resource discusses how dementia impacts communication abilities, including memory and language challenges. It offers practical strategies for enhancing conversations and maintaining connections, emphasising the role of speech pathologists in supporting communication. The resource provides guidance for family, friends, and caregivers to create dementia-friendly environments.

This model provides a framework for delivering tailored palliative care for people with intellectual disabilities, aiming for equitable access across various care settings. Supporting toolkits offer resources for health professionals and families to enhance communication and collaborative care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This toolkit supports health professionals in delivering palliative care for people with intellectual disabilities by providing resources, guidance on communication, and tailored care strategies. It aims to enhance service quality through understanding specific needs and collaborative care planning.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This framework integrates trauma-informed care across NSW Health services, enhancing support for clients, families, and carers by guiding staff in trauma-sensitive practices and systemic change. It focuses on preventing re-traumatisation and fostering healing, especially for vulnerable populations.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This guide focuses on collaboration and multidisciplinary care for older adults, particularly in residential aged care. It outlines the benefits of team-based care, effective team structures, shared goals, defined roles, building trust, communication, and measurable processes to improve health outcomes. It provides practical tips for effective teamwork and highlights the importance of coordinating care among various healthcare professionals.

This resource explains the purpose of a goals of care document, which outlines a person’s medical treatment goals and end of life care preferences. It describes how healthcare providers create and upload these documents to health records, supporting informed decision-making and access to care preferences.

This resource provides mental health tips for aged care workers and managers during the COVID-19 pandemic. It includes strategies to manage stress, anxiety, and overall mental wellbeing. The resource offers evidence-based advice on recognising when extra support is needed and how to maintain mental health, helping aged care staff navigate challenging times effectively.

This resource guides providers in identifying and setting goals of care with patients through shared decision-making. It fosters collaboration between patients, family, and healthcare teams to clarify expectations and establish personalised clinical and personal care objectives.

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the workforce responsibilities of aged care providers, including the legal obligation to provide skilled staff and support their workforce. It details mandatory requirements such as 24/7 registered nurse coverage and care minutes for residential aged care services​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides a range of materials developed to improve the safety and quality of healthcare for people with cognitive impairment or at risk of delirium. It includes guides, fact sheets, and standards for consumers, clinicians, and health service organisations, supporting the implementation of best practice and quality care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of the support and programs available for Australia's health workforce, including doctors, nurses, allied health professionals, and mental health workers. It highlights incentives, training, and initiatives to address workforce shortages, particularly in rural and remote areas, ensuring Australians receive the care they need across the country. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of the rural health workforce in Australia, including policies and programs designed to encourage health professionals to train and practise in rural and remote areas. It highlights strategies for improving healthcare access and quality in these regions, supporting both professionals and communities. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on the National Aboriginal and Torres Strait Islander Flexible Aged Care Program. The program funds flexible and culturally appropriate aged care services for Aboriginal and Torres Strait Islander communities, mainly in rural and remote areas. It covers service provider requirements, funding processes, and adaptations to ongoing aged care reforms. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is separated into 2 parts: the vision, objectives and target; and the strategic framework and implementation plan. This plan has 6 overarching strategic directions. These directions support the ongoing development of the size, capability and capacity of the Aboriginal and Torres Strait Islander health workforce. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.