Quality Standards Resource Centre

This resource provides guidance for professionals on designing dementia-friendly care environments to help people living with dementia to make the best of everyday life. It includes dementia enabling environment principles and an example of how to design a space using the principles. The resource also includes links to other Dementia Australia resources about developing a dementia-friendly environment.

This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about kitchens in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about dining areas in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This webpage provides a video webinar focused on familiar places, such as bedrooms and dining areas, for dementia care environments. It offers insights into how these spaces can be designed to support the wellbeing of people living with dementia, with a particular emphasis on creating comfortable and familiar settings.

This resource provides guidance on fostering personal enjoyment for people with dementia, encouraging meaningful activities based on life history and familiar roles. It includes ideas for sensory engagement, physical activity, and social connection in home-like settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides guidance on interior design elements that create a familiar, practical, and dementia-friendly environment. It includes strategies for lighting, colour, furniture, and surfaces to enhance safety, wayfinding, and comfort in care settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides design principles for creating dementia-friendly environments that support comfort, independence, and a sense of home. It includes guidance on optimising lighting, safety, social connection, and personalised spaces to enhance quality of life.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.

This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.

This resource provides guidance on minimising the spread of COVID-19, including aged care settings. It outlines vaccine information, risk assessments, physical distancing, hygiene and rapid antigen testing in the workplace. It also contains key resources such as signage, posters and translated information.

This resource provides detailed guidelines on cleaning and disinfecting workplaces, including aged care settings, to minimise the spread of COVID-19. It outlines cleaning procedures for different surfaces and items, the proper use of disinfectants, and disposal of materials. It supports workplace hygiene by ensuring routine and post-exposure cleaning protocols.

This resource outlines tools, aids, and technology to help people with dementia live safely and independently at home. It includes medication reminders, safety devices, communication tools, and sensory aids. The document provides guidance on selecting appropriate tools to support daily tasks, reduce stress, and maintain quality of life at home.

This resource outlines the Code of Conduct for members of the Australian College of Care Workers. It includes 7 key principles that ensure care workers provide safe, ethical, and respectful care. The Code sets minimum standards for professionalism, accountability, and respect for people receiving care, promoting integrity and competency within the profession.

This resource outlines the basic principles of infection prevention and control and explains how to apply these principles using a risk-based approach. The guide supports implementation of the strengthened Aged Care Quality Standards. It is a supplementary resource for the Australian Guidelines for the Prevention and Control of Infection in Healthcare for aged care settings. 

This resource may refer to information that will be updated from 1 November 2025.

This resource provides information on the educational content offered to aged care providers and workers. It includes online learning modules, workshops, and access to a resource library, aimed at promoting high-quality care and compliance with legislative changes. The content supports continuous learning and professional development. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource offers a range of environmental cleaning and infection prevention tools for healthcare settings, including guidelines for small organisations, cleaning audits, product selection, and emerging cleaning technologies. It supports aged care providers in maintaining clean, hygienic environments, helping them comply with infection control standards and ensure safety.​ 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource supports improvements to environments for people living with dementia. The resource includes information and background on the key design principles and environmental assessment tools. It also includes the Indigenous Aged Care Design Guide. The handbook can be accessed in full, or individually as 7 separate resources. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the workforce responsibilities of aged care providers, including the legal obligation to provide skilled staff and support their workforce. It details mandatory requirements such as 24/7 registered nurse coverage and care minutes for residential aged care services​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance to care for older people living in residential aged care services during a heatwave. The resource includes checklists to guide providers to support older people before, during and after a heatwave. It includes clinical assessment guidance and where to find more information about heatwaves. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Code of Conduct for Aged Care, which sets expectations for the behaviour of providers, governing persons, and workers. It promotes respect, safety, and quality in aged care services, ensuring people’s rights are protected. The Code includes guidance on handling concerns and preventing abuse or neglect​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Code of Conduct for Aged Care workers, detailing expected behaviours such as respect, honesty, and integrity. It ensures people receiving care are treated with dignity, kept safe from harm, and supported. The Code applies to all aged care workers, including volunteers​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.